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Job Title: Principal Developer – Business Systems Planning (BI)
Location: Nairobi, KE
Organization Name: Technology Division
Department Description: We are pleased to announce the following vacancy in the Product & Service Development Department within the Technology Division.
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Brief Description: Reporting to the Senior Manager – Business Systems Planning, the Principal Developer will be responsible for development and 3rd line support of Safaricom Management Information Systems (Data Ware-house and Business intelligence (BI)) and all reporting and analytics systems.
This will include, but not limited to, Churn management tools, Fraud management and Revenue assurance systems, Data Mining Systems, Campaign Management Systems and Dealer Incentive Management systems.
He or she will work with other departments within the company to identify requirements and develop solutions (database design, workflows, user/data interfaces) and also configure and/or customize BI and analytics systems to meet business requirements using various database and software tools
Detailed Description
- Responsible for day-to-day oversight of the production Business Intelligence, reporting and analytics systems.
- Provide leadership, guidance & motivation to the Business Intelligence Systems team members
- Liaison between the enterprise and the OLAP/reporting tool vendor for all technical issues
- Reporting status and issues to data warehouse champion on an as- needed basis
- Single point of contact for warehouse-related issues and problems
- Creating operational procedures and guidelines including problem escalation procedures
- Configuration management of the production environment
- Coordinating and scheduling product upgrades
- Defining the service level agreement (SLA) for the warehouse
- Communicating status, issues and problems in a real-time manner to business users of the warehouse
- Designing and developing enterprise-wide repositories for all corporate data storage utilizing SQL-based database products including SQL Server, Oracle, and other database systems, or other specialized decision support or expert systems.
- Defines requirements and tools to Interface all current and legacy data.
- Defines the usage of queries and reporting tools to support corporate business units or external customers when combining and analyzing information contained within the corporate data warehouse
- Manage internal customers ensuring effective communication with the Helpdesk and application support analysts.
- Ensure all issues that cannot be resolved are escalated to immediate supervisor immediately. Perform root cause analysis for recurring incidents.
- Research and provide input on design approach, performance and base functionality improvements for various procedures and applications.
- Generation of ideas to improve efficiency in software and application services offered to the business, and/or generate revenue for business
- Participation and membership in various technical fora for the purpose of increasing the collective knowledge base of the team.
Job Requirements
- Degree in Computer Science or technical related field
- Certification in Database systems and RDBMS systems.
- Microsoft Certified Solution Developer / Oracle Certified Developer / Other related Software development concept course
- 5 years development experience with Microsoft development tools e.g. Java, VB, Fox Pro, Visual FoxPro
- 5 years development experience with low level programming C++, C.
- 5 years experience with RDMS preferably MS SQL Server, Oracle, Sybase, and Informix.
- 5 years experience in data warehousing, knowledge in Business Systems modeling and data retrieval
- 4GL for programming – Visual Basic/Oracle Application builder
- Unix user skills.
- Experience in processes and procedures management.
- Excellent Communication and interpersonal skills
- Attention to detail
- Analytical Skills
- Problem solving skills
- Decision making skills
- Desire to continually learn new skills
- Project management
- General business knowledge of enterprise of a telcoms environment
How to Apply
If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly CLICK HERE to proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.
Deadline: 20-Feb-2015
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