Telesales Support Jobs Kenya (40-60K)

Solar Company Telesales Support Executive 40 – 60K gross
Industry: Renewable Energy (Solar)
Location: Nairobi
Positions: 6
Salary: Kshs 40 – 60 gross

Our client is an international company who in partnership with a local micro finance are contributing to the dissemination of solar energy products. The main role for the position is to ensure clients are taken through the sales process in a timely fashion, are satisfied by providing adequate installation and after sales services.

Telesales Job Responsibilities

To take incoming calls from potential customers, and pass these leads to the appropriate individuals for sales closure

To contact existing customers and request referrals to other potential customers

To pass these leads from existing customers and branches to the appropriate individuals for sales closure

To answer customer sales enquiries and help generate leads that lead to maximization of revenue by the sales teams

To methodically reach out to customers and outlets to secure leads for the sales team (retail, projects, distribution) to follow up and close.

To carefully input into BITS to ensure proper tracking of customer sales enquiries through to closure. To also be actively be involved in the closure of sales where that is possible

To support with customer satisfaction surveys

To assist in administering referral fees to customers and outlets – working with Operations and Finance to coordinate

To track carefully and diligently in BITS and follow up with the relevant sales personnel for updates, and push through to sales closure, or sales dropped

To assist marketing in implementing its customer satisfaction survey, by calling customers and taking them through the questionnaire

Ensure staff training at HQ, as per HR guidelines

To meet high ethical standards in line with the company culture
Telesales Support Job Skills and Qualifications

Degree or diploma in business management, sales, marketing or customer care

3-5 years of experience in sales revenue generation through tele-calling or working in customer care

Energetic, enthusiastic, innovative

Excellent communication skills in English and Kiswahili

Ability to meet targets on monthly sales leads generation

Ability to work as a team

Should possess good customer service skills

If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Solar Company Telesales Support Exe 40 – 60K gross) to jobs@corporatestaffing.co.ke before 19th March, 2015

Kindly indicate current/last salary on your CV
N.B: We do not charge any fee for receiving your CV or for interviewing
Only candidates short-listed for interview will be contacted.

The Recruiting Manager
Corporate staffing Services
Nabui House, 3rd floor, Westlands. (Next to Unga House)

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