Real Estate General Manager Job in Nairobi

Job Description

Position: General Manager – Real Estate

(Re-advertised)

Our client is urgently looking for a General Manager (GM) to manage one of the best shopping Malls in the country. 

The ideal candidate is a proven leader with ultimate responsibility for business strategy, engagement with all the players (directors / tenants / lawyers / staff / cross functional team / service operators) in operations, finance and people management.  

The candidate should have the ability to exercise independent judgment and discretion in the development, implementation and communication of business plan that aligns with the Directors strategies.

Responsibilities are including but not limited to the following:

Business Strategy

The GM is responsible for the creation and overseeing the smooth operation of the Mall and its environment that ensures both internal and external customer satisfaction maximizing Mall occupancy and profitability.  

This would require the ability to collaborate with peers, upper field leadership and cross functional partners;

Forecasting increase in sales and incorporating calculated risks to generate sales growth;

Identifies creates and manages the execution of mall business plan that drives key performance indicators and maximizes on business opportunities;

Trains and develops team of business acumen to drive the business performance;

Leads weekly management meetings that align with drive for increasing footfall and business strategy.

Leases / Mall Systems & Policy & Procedures/Finance/Statutory Compliance

A good understanding of commercial leases and ability to work with the lawyers and potential tenants to seal the deal and follow through until lease has been executed;

The GM will be an expert in mall systems/policy & procedures;

The GM will oversee the entire finance function of the mall including budgets for marketing events/functions.  

The GM will be responsible for optimizing internal resources to ensure that all rents and other receivables are collected in a timely manner.  

The GM will also be responsible for highlighting “risk cases” in a timely manner for action;

The GM will ensure that all statutory obligations are complied with in a timely manner (includes fire & safety standards/health & safety/licenses/statutory returns and remittances, etc.).

Interpersonal Skills

Effective interpersonal  and communication skills at all levels and ability to negotiate contracts with service providers and work with field staff for the smooth operations of the mall;

Excellent written, verbal and presentation skills required;

Ability to interact cooperatively and work as a team towards a common goal.

Customer / Shoppers Engagement / Annual Marketing Plan Preparation and Execution

Exemplifies the expectations of tenants/shoppers and works in harmony with the stakeholders;

Ability to appropriately deal with tenants and resolve disputes amicably;

Prepares an annual calendar of marketing events and follows through with the ability to adjust should the need arise;

Leads involvement in drive for shoppers and community awareness and loyalty;

Builds customer loyalty through in-mall experience and utilization of social media and email distribution of events;

Daily Operations

Oversees and ensures efficiency of all daily operational procedures of the Mall.

Core Competence Skills

Business acumen

Building effective teams

Finance & legal

Customer focus

Report preparation and presentation

Delegation

Monitoring & Directing others

Ability to stay focused under pressure

Managing different players effectively

Dispute resolution

Duty Station: Nairobi.
 

Anticipated Start Date: Immediately.
 

Salary: Please DO NOT APPLY IF YOU ARE EARNING BELOW 300,000 GROSS PAY PER MONTH.

How to Apply

How to Apply: Only applications with similar experience shall be contacted. 

Please specify, job title & current salary (gross pay) on subject line. Kindly email cover letter & updated resume to:

recruitment@covenantexecutives.co.ke

Use this format please on subject line: General Manager, current Gross Pay (XXXXXX insert salary)

NOTE: Consider unsuccessful if not contacted within 7 days.