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Job Title: Service Advisor
Industry: Automotive
Report to: Service Assistant Manager
Location: Nairobi
Salary: KShs 50K – 55K Gross
Our Client is one of the largest Manufacturers of motorcycles in Nairobi.
They seek to hire a service advisor to give guidance on service to Dealers and collect service related information and providing this information to the assistant service manager for further reporting to management.
The position will also involve updating the service index control sheet and HSP map weekly.
The position will require an eye for service quality and the quality of HMKs products.
Key responsibilities
- Visit dealers and roadside mechanics to check on service standards and advise where necessary for improvement purposes.
- Provide product knowledge and service information to dealers
- Collect service information from dealers and provide management with this information
- Monitor service capability of each dealers and review improvements
- Carry out campaigns and promotion to increase familiarization with service actions
- Give guidance about service customer management
- Filing and keeping tidy the service documents especially WTY registration cards and all service publications.
- Ensure availability and perfect operation of all service publications/ documents both at the office and dealer shops.
- Weekly update the Dealer Service Index Control sheet and the HSP map.
Skills and qualifications required
- Age; 25 years and above
- 3-4 years experience working in the automobile industry
- Computer literacy is a must
- Knowledge of motorcycle Business
- Ability to troubleshoot and mobilize dealers
- Good communication skills, Positive attitude, Reliable, honest and be a person of high integrity
- Should have good Supervisory and analytical skills.
- Able to train on service quality matters
- Minimum of a diploma in automobile engineering or any other related course
- Should have selling skills, those with experience in sales have a higher advantage.
- Should have a valid driving license.
If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Service Advisor 50K – 55K gross) to jobs@corporatestaffing.co.ke before 8th May, 2015.
Kindly indicate current/last salary on your CV
N.B: We do not charge any fee for receiving your CV or for interviewing
Only candidates short-listed for interview will be contacted.
The Recruiting Manager
Corporate staffing Services
Nabui House, 3rd floor, Westlands.
(Next to Unga House)
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