Automotive Service Advisor Job in Nairobi

Job Description

Job Title: Service Advisor

Industry: Automotive

Report to: Service Assistant Manager

Location: Nairobi

Salary: KShs 50K – 55K GrossOur Client is one of the largest Manufacturers of motorcycles in Nairobi.

They seek to hire a service advisor to give guidance on service to Dealers and collect service related information and providing this information to the assistant service manager for further reporting to management.  

The position will also involve updating the service index control sheet and HSP map weekly. 

The position will require an eye for service quality and the quality of HMKs products.                

 

Key responsibilities

Visit dealers and roadside mechanics to check on service standards and advise where necessary for improvement purposes.

Provide product knowledge and service information to dealers

Collect  service information from dealers  and provide management with this  information

Monitor service capability of each dealers and review improvements

Carry out campaigns and promotion to increase familiarization with service actions

Give guidance about service customer management

Filing and keeping tidy the service documents especially WTY registration cards and all service publications.

Ensure availability and perfect operation of all service publications/ documents both at the office and dealer shops.

Weekly update the Dealer Service Index Control sheet and the HSP map.

Skills and qualifications required

Age; 25  years and above

3-4 years experience working in the automobile industry

Computer literacy is a must

Knowledge of motorcycle  Business

Ability to troubleshoot and mobilize dealers

Good communication skills, Positive attitude, Reliable, honest and be a person of high integrity

Should have good Supervisory and analytical skills.

Able to train  on service quality matters

Minimum of a diploma in automobile engineering or any other related course

Should have selling skills, those with experience in sales have a higher advantage.

Should have a valid driving license.

How to Apply

If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Service Advisor  50K – 55K gross) to jobs@corporatestaffing.co.ke before 8th  May, 2015.Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing

Only candidates short-listed for interview will be contacted.

The Recruiting Manager
Corporate staffing Services
Nabui House, 3rd floor, Westlands. 

(Next to Unga House)