Job Description
Vacancy: Relationship Manager – Card Business
Location: Nairobi
Reports To: Director – Business Dev.
Overall Supervision: Business Development
Key Relationships:
Senior Manager – Card – Liaison
Direct Reports to this Position: None
Company Description: Leading medium-sized commercial bank that caters to both individuals and corporate clients.
Job Purpose: Responsible for growth and turnaround of Card Business. Marketing the bank’s Visa Gold Golf Card.
Knowledge, Skills, Qualifications and Experience required for this Role
Graduate
At least 3 years similar experience in a Banking Environment.
Competencies required for this Role
Knowledge in card Business
Marketing
People skills
Must know how to play golf and have a network of people playing golf.
Additional qualities:
Computer literate – working knowledge of Microsoft office packages and banking information systems.
Professional – follows instructions, responds to management direction, takes responsibility for own actions
Time management – uses time efficiently. Meets productivity standards, works quickly and completes work in a timely manner.
Quality – demonstrates accuracy and thoroughness, monitors own work to ensure quality
Problem solving – identifies and resolves problems in a timely manner. Gathers and analyses information to make decisions, supports and explains reasoning for decisions taken
Interpersonal skills – treats other with respect and consideration regardless of their status or position.
Oral, Written communication & Report Writing skills
Fluent in English and Swahili.
Speaks clearly and persuasively.
Listens and gets clarification, responds well to questions.
Writes clearly and informatively, edits work before presenting it, presents numerical data effectively and is able to read and interpret written information.
Good understanding of banking operations
Personality:
Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit.
A natural forward planner who critically assesses own performance.
Mature, credible. Reliable, tolerant, and determined.
Emphatic communicator, able to see things from the other person’s point of view.
Well presented and businesslike.
Able to get on with others.
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