Job Description
Job Title: Head of Credit and Risk
1. Main Purpose of Job: Responsible for the overall Risk and Credit management and strategic direction of the business, which include all risk related policies, procedures, assessment portfolio and asset risk management and collections.
This person will also have the relationship with legal counsel whenever legal matters arise.
2. Structure and KPA’s
Reporting Line
To: CEO
Direct Reports: Credit Manager, Collections Manager, Asset Manager, Portfolio Risk Manager
Relationships
Internal (Employer): Operations, Risk, Sales, Finance
External: (Dealership/ Distributor/ Market) Customers, Executive and Snr Management of Distributors/Dealers/ Manufacturers. Legal Council, Service providers, Credit Agencies, Banks and other funding partners
Key Performance Areas
Bad Debt/ Write offs: To ensure budget and targets are achieved
Arrears/ Defaults: To ensure budget and targets are achieved
Asset Risks/ Residual Values: To ensure budget and targets are achieved
Portfolio Risks: To ensure budget and targets are achieved
Risk Matrix: Effective management of Risk Matrix
3. Main Job Functions
3.1 Credit Risk
Build strong relationships with Executive and Snr level management teams across functions
Develop and Implement the Credit Policy, Processes and Procedures
Ensure that the Credit assessment targets and SLA’s are achieved
3.2 Administration and Reporting:
To report on a weekly and monthly basis on the overall Risk and Credit performance of the business
Ensure that the annual Performance Management Program for direct and indirect reports are completed
Ensure that the forecast and budgets for the Credit and Risk function, presented and implemented
Present a Monthly Report pack on the overall performance of the function
Managing the budgets of the Credit and Risk function
3.3 Management:
Managing the Senior Management team for the Credit and Risk function
Managing external vendors (Credit Agencies, Legal, Dealers, Collection Agents)
3.4 Customers:
Building strong relationships with the Top 20 customers for the business
Building strong relationships with the Corporate and SME market on an Executive and Snr Management level
3.5 Strategy:
Formulating and implementing the overall Credit, Asset and Portfolio Risk strategy for the organization.
Monitoring the overall Risk Strategy through the Risk Matrix
Monitoring the overall compliance and relevance of the Credit Policy and procedures
Developing strategic relationship across the whole risk and legal industry
Member of the Credit and Risk Committee
3.6 Credit Assessment and Compliance
Ensure that the Credit policy and procedures are adhered to
SLA’s are adhered to
Introduce Kaizen program of continues improvement
3.7 Collection (Soft and Hard)
Develop and implement an end to end Collections strategy and Decision tree
Measure the effectiveness of the strategy
Introduce Kaizen program of continues improvement
3.8 Asset Management
Develop and implement an asset management strategy for all asset classes
Monitor asset values through an asset register
Develop a pro active asset disposal program for all asset classes
3.9 Portfolio Risk
Develop and implement a comprehensive total portfolios risk monitoring and assessment strategy
Implement counter measures or changes in policy to mitigate future portfolio risks
3.10 Risk Matrix
Develop and monitor overall Risk Matrix program for the business
3.11 Market/Industry intelligence
Stay informed on all current and future changes in the market and competitors that could impact the overall risk profile of business including changes to markets, products, credit, finance regulations/laws or entrees into the market
Keep up to date on the dynamics of the markets and industries where the company has the biggest exposure to customers and asset classes
4. Experiences and Key Attributes
More than 10 years of intimate knowledge and experience in managing the overall Risk and Credit portfolio for a finance (Asset base finance and leasing) company at a Senior/ Executive level.
Brilliant communicator
Strong and effective customer and industry network
Ability to build good internal and external relationships across reporting lines
Ability to fit in as a member of a team.
Strategic thinker as well as strong execution abilities
Must have a proven record of successfully managing a large portfolio or book across various asset classes and customer profiles
Must have a strong business minded approach to Risk and lending
Friendly, dynamic, professional, pro-active and forward thinking
5. Qualifications
Post Graduate degree or MBA from a reputable institution of higher learning.
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