Patient Support Activity Manager | ReliefWeb

EXTERNAL VACANCY ANNOUNCEMENT

Date of issue: 09^th September 2015

Deadline for application: 22^nd September 2015

Job Title: Patient Support Activity Manager

Duty Station/Mission: Nairobi, Kenya/ MSF Belgium

Duration: Fixed term contract, extendable

Medecins Sans Frontieres Belgium is looking to fill the position of a Patient Support Activity Manager (Kibera) for our Kenya mission, based in Nairobi County. The successful candidate will be under the direct supervision of the Project Medical Referent with technical support/ supervision from the Field Coordinator.

Objective of the Position:

· Elaborate the overall patient support activities strategy.

· Ensure that Patient support activities are within the defined project minimum package of activities with specific attention on a smooth complementarity between the three components (Health promotion, Counselling and Social work) and avoid overlap.

· Ensure cohesion and smooth communication flow between the three components and coordinate the overall management of patient support activities as a comprehensive package.

· Ensure collaboration with community representatives, patients networks and partners.

Tasks & Responsibilities:

S/he will perform the following main tasks, among others:-

· Manage the Patient Support Department activities: supervision of staff, delegating tasks, coaching, etc.

· Be the technical link in the PS department; Social Work, Mental Health, Health Promotion and medical teams in the clinics and project (give briefings, debriefings).

· Review Patient Support component integration, tools, activities, strategy.

· Analyze challenges in the implementation of patient support activities and propose practical solutions.

· Lead the development, promotion and ensure the implementation of the agreed patient support policy and strategy adapted to the Kibera project context, with input from medical teams.

· Give quality support to (SW, MH, HP) teams.

Qualifications & Requirements:

Education: Degree in relevant field (Human Sciences in sociology, anthropology, psychology).

Experience:At least 2 years of professional experience in similar/ related Patient Support Activities.

Skills/ Competences: Ability to train/ coach other staff, diplomatic, cultural sensitive, patient, flexible; proactive, attentive to details, problem solving and organizational skills; ability to maintain confidentiality; ability to work in a multidisciplinary environment with proactive attitude.

Language:Proficiency in written and oral English & Swahili.

Candidates meeting the above qualifications are requested to submit a motivation letter and an updated Curriculum Vitae mentioning on the envelop/ email subject line, “Patient Support Activity Manager”, to:

The Project HR Manager

Medecins Sans Frontieres Belgium

P.O. Box 38897-00623, Nairobi

Email: msfocb-kenya-recruitment@brussels.msf.org

Applications must be received by the deadline. Only short-listed candidates will be contacted.

MSF is an equal Employer