Head of Partner Operations (Logistics & Transportation) Job in Kilimani, Nairobi, Kenya

Dec 27, 2016

Head of Partner Operations – Logistics & Transportation

Our client provides an app and web platform that enables individuals and businesses to connect with Drivers and request on-demand or scheduled courier services at anytime, any day, 24/7.

Job Summary: The Head of Partner Operations is a critical role responsible for partners/driver growth and retention. 

It takes a mixture of marketing creativity, analytical brains and pure hustle to bring the company’s operations to life quickly. 

 

They are looking for a leader that can manage an international team, promote brand, hire local talent, tackle many different projects, and grow their company into a global Logistics and Transportation business.

Key Responsibilities:

• Build, lead and empower a team of Operations Managers and Analysts to grow the company in East Africa


• Work closely with Product, Engineering, and Business teams to identify strategic partnership opportunities


• Scale Partner (Riders & Drivers) growth across multiple services and regions.


• Analyze and optimize quality and efficiency of the company’s services.


• Report directly to the CEO and Board of Directors on all Partner Operations KPIs.


• Develop, manage, and deliver on an operations budget.


• Project and manage all Riders & Drivers Partnership initiatives and deliver to deadlines.


• Strategize the future of their Partnerships and help build that future.   

Key Requirements

• 5+ years Management level experience of operations management / management consulting / investment banking / strategy


• Master"s degree in Economics, Mathematics. Operations Management, Finance or similar field


• Prior experience managing cross-functional teams.


• You thrive in a fast-paced environment. You are a hustler and have no problem getting your hands dirty and doing the gritty work that comes along with the higher-level thinking.


• Understanding of startup speed and working environment.


• Problem-solver: analytical mind that can navigate obstacles on the fly in a logical and rational way. Engage in precise, data and details about the business


• You are an excellent and influential communicator and use data to reinforce your positions and decisions


• Successfully executed operations, preferably with P&L ownership, is a plus


• You are highly competitive and has a unique drive to win

Benefits

• Comprehensive Medical Insurance


• Company phone and computer protected under asset insurance


• Parking stipend


• Paid four weeks vacation


• Opportunity for company stock options

Location: Ngong Road, Kilimani

Deadline: Interested candidates who meet the above criteria should submit their CV online application on or before 6th January 2017

Correspondence: Applications and detailed CV to be submitted online at http://goo.gl/T8sryH

Applications not meeting minimum requirements will not be considered.

Only shortlisted candidates will be contacted.