Kenindia Assurance Company Administrative Officer Job in Nairobi, Kenya

Mar 17, 2016

Kenindia Assurance Company Limited
 

Job Title: Administrative Officer

Department: Administration
 

Section: Repair and Maintenance / Facilities

Job Category: TBA

Reports To: Chief Manager
 

Job Serial / Code No: JD/ADM/AO/02

Location / Branch: Head Office, Nairobi.

Job Summary: Ensuring all facilities of the company are functional by facilitating timely repairs and maintenance within set standards and renewal of statutory permits to achieve business objectives. 

Main Responsibilities

• Ensuring facilities quality including repairs and maintenance for their full time availability and functionality.


• Managing, monitoring and reporting of SLAs to ensure performance and service delivery.


• Preparing and managing the section budget including optimizing budget.


• Sourcing quotations from service providers for repairs and preparing analysis for onward transmission for decision making.


• Ensuring the repairs are carried out and maintenance of all properties, other facilities and offices.


• Maintaining records of all payments.


• Applying and obtaining fire permits, workplace permits and ensuring all compliances with local authorities.


• Timely generation and processing of payments of all utilities and keeping clear records of the same.


• Troubleshooting.


• Identifying, implementing and benchmarking best practices.


• Ensuring customer service to both internal and external client by ensuring proper maintenance of facilities.


• Managing and Implementing change initiatives to achieve desired business plans and culture.

Key Deliverables

1. Customer service.


2. Service delivery.

Resources Responsible for

• Fire Permits


• People

Direct Reports: Gardener

Key Interfaces
 

Internal

• All staff

External

• Related Local authorities


• Service providers

Academic Qualifications

• Bachelor’s degree in business related areas or equivalent.

Professional Qualifications

• Diploma in Facilities Management

Key Job Skills (specific to the job)

• Strategy implementation


• Facilities management


• Negotiation skills


• Project management

Insurance Skills (special Category)

• Basic insurance

General Skills (Generic)

• Communication Skills


• Interpersonal Skills


• Customer Service


• IT skill (fluency)

KCA Competencies / Behaviours

• Integrity


• Reliability


• Transparency


• Professionalism


• Teamwork


• Quality

Relevant Experience

• At least 3 years of relevant experience

How to Apply
 
Applications to be send to:recruitment@kenindia.com

Deadline: 24th March, 2016.

Applicants to quote the the title for the job applied for on the subject line i.e Administrative Officer-Repairs and Maintenance / Facilities