Swissport Team Leader (Cargo Handling) Job in Kenya

Aug 17, 2017

Swissport Kenya Limited
 

Job Vacancy: Team Leader - Cargo Handling
 

Do you believe you have what it takes to lead a team in providing operational excellence?  

Applications are invited from candidates to fill the above position in Cargo Handling.  

The successful candidates are responsible for ensuring that operational excellence is delivered without compromising on quality, safety and service delivery.  
 

Key Duties and Responsibilities:

• Staff engagement – provide direction and guidance to a team pre, during and post flight towards achieving operational excellence.


• Develop and foster good relations with customers, authorities and industry stakeholders.


• Provision of excellent customer service through various customer touch points i.e. face to face, email and telephone interactions.


• Provision of accurate information to accounts to enable correct billing.


• Team management and resource planning through effective duty allocations.


• Ensure implementation of Standard Operating Procedures (SOPs).


• Ensure proper reporting of shift operations to the Operations Managers.


• Ensure proper documentation has been generated, checked and confirmed for goods passing through our warehouse.


• Maintain general security of the warehouse in accordance with SCS procedures.


• Observe health & safety measures to ensure and maintain safe working conditions.


• Ensure full compliance to Customer Airline and Regulatory requirements.

Qualifications

• Education:  KCSE Mean C, IATA Cargo certification and computer proficiency.


• Professional Experience:  At least 2 years’ supervisory experience in Aviation industry or in a logistics, Clearing and Forwarding, Warehouse or related Field.


• Experience: At least 2 years supervisory in a busy operational environment.


• Proven track record in managing teams and operating in a cargo environment is an added advantage.


• Excellent communications skills.

How to Apply

Application letter and CV should be forwarded via email: NBO.Recruitment@swissport.com to:

The Human Resource Manager
Swissport Kenya Limited
P.O. Box 19177, 00501 

Nairobi.

Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. 

Be part of the team that brings Swiss time to African soil!

Closing Date:  August 23, 2017