.png)
Welcome to Jobwebkenya.com. This website helps you to achieve your career dream by linking you to vacancies from Top Companies in Kenya. Job Seekers are also exposed to best articles for career growth and development. Click Here to Subscribe for Job Alerts We strongly advise graduates not to pay money before getting a Job. Report fraudulent jobs to [email protected]
Client Success Specialist Job Responsibilities
- Develop and lead the execution of a comprehensive Support Account Plan, Proactive Communication Plan, and Account Governance Model in collaboration with the Customer and Account Team.
- Collaborate with Support Account Team tretain existing Support revenues.
- Collaborate with Sales teams tidentify, develop and close sales leads that increase customer support contract base.
- Advise customer on risk mitigation strategies and ensure that customer is using available tools and processes; drive support automation and effective use of support process; improve adoption of latest releases of products.
- Drive increased customer satisfaction with Oracle in general, and Support specifically; identify and mitigate areas of concern.
Qualifications for the Client Success Specialist Job
- 4 year degree in related field or relevant professional experience in Sales and/or account management
- Customer services experience and demonstrated ability building successful customer relationships
- Proven experience managing large and/or complex customers and projects
- Strong communication skills (written, listening, and speaking)
- Advanced business acumen and cross functional personal skills
Qualified candidates to Apply here
Dont Miss Latest Jobs In Kenya. Subscribe Today. CLICK HERE
No comments:
Post a Comment