Head of Learning and Development Job in Nairobi Kenya - Large Insurance / Financial Service Provider

Nov 1, 2016

Position: Head of Learning and Development

Location: Nairobi

Industry: Insurance

Our client, one of the largest insurers and financial service providers in East Africa is seeking to recruit a Head of Learning and Development. 

The role will support the Company’s talent and development’s strategy to enhance employee capability and drive performance.

 

Duties and Responsibilities

• Develop and implement the company’s training strategy based on the corporate strategy and changing business needs.


• Identify and document training needs across the company through job analysis, review of corporate strategies and appraisal schemes as well as discussions with business managers and employees.


• Identify and co-ordinate design of training programs to meet developmental needs of employees as well as the current and future needs of the company.


• Work with line management and departmental heads to develop and maintain a comprehensive skills and competency framework.


• Develop training budgets and ensure expenditure on all training interventions and programmes are within the approved budget.


• Design, develop and implement evaluation systems to track ROI for all training interventions.


• Manage the company’s e-learning programme to ensure that uptake of e-learning across the company is maintained at high levels. 


• Manage and ensure optimization of the company’s in-house library, training room and other staff training facilities.


• Ensure that the statutory training requirements are met as well as liaise with National Industrial Training Authority (NITA) for training refunds.


• Develop and organize training manuals, multimedia visual aids, and other educational materials.


• Develop and establish a coaching and mentoring culture in the company.


• Advise employees on available programs that will cater for their career development and skill gaps.


• Coordinate the company’s professional training programme and ensure increasing numbers of staff attain professional certification in CII, IIK, CPA, ACCA etc.


• Monitor and review the progress of on-the-job-training for management trainees through quarterly evaluation and feedback discussions with managers and the trainees. 


• Identify and evaluate training service providers by surveying, investigating, requesting proposals and interviewing potential trainers.


• Identify, develop and maintain a pool of competent internal resources that can manage and deliver training events and facilitate specific training interventions.


• Publish and distribute an annual training calendar with courses that cater for specific knowledge or skills gaps.


• Develop and coordinate the staff orientation program to align and settle new employees into the company.


• Maintain up-to-date training records for all staff and prepare quarterly and annual management reports.


• Drive the company internship programme to ensure that interns settle in smoothly and operate within the set standards.

Job Requirements

• Bachelor’s degree in the social sciences from a recognized university.


• At least 3 years’ experience in a similar role.


• Ability to assess, evaluate, design and implement training solutions based on analysis and metrics.


• Exceptional public speaking, persuasiveness, counseling and mentoring skills. 


• Strategic thinking, business and results oriented, self-directed.


• The ability to research, analyze information, and formulate recommendations.


• Innovative and proactive problem-solving skills with strong business acumen.


• Unwavering commitment to service and quality.

How to Apply

To apply, send your CV and cover letter only to recruit@flexi-personnel.com before close of business 10th November, 2016. 

Clearly indicate the position applied for on the subject line and expected remuneration.

NB: Flexi Personnel does not charge candidates for job placement.