HELB Head of Debt Management Job in Kenya

Jun 22, 2017

Higher Education Loans Board (HELB)
 

Join our team and contribute to our efforts of making higher education more accessible to Kenyans.
 

Job Vacancy: Head of Debt Management

The Higher Education Loans Board (HELB) was established in 1995 through an Act of Parliament CAP 213A of the laws of Kenya. 

 

The mandate of HELB is to source for funds and provide financing (through loans, scholarships and bursaries) to Kenyans pursuing higher education in institutions of higher learning in and outside Kenya as recognized by Commission for University Education (CUE) and Technical, Vocational Education and Training Authority(TVETA) and recover funds loaned to create a National Revolving Fund. 

A vacancy has arisen for the position of Loan Repayment & Recovery Manager. 

The Board is looking for a highly competent, passionate, dedicated and self-driven individual of high integrity who is able to demonstrate strong leadership skills to fill the position.
 

The Position: Reporting to the Chief Operations officer, the Head of Debt Management will manage a mature loan portfolio in excess of KES 40B by ensuring timely recovery of all loans. 

The successful candidate will lead a highly professional team to create partnerships with key stakeholders both locally and internationally with view to enhance loan recovery. 

The successful candidate will oversee the implementation of the departmental strategies by aligning them with the Institutional 2013 - 2018 strategic plan and the annual performance plans. 

To support business the successful candidate shall ensure proper coordination, planning, organisation and effective loan repayment & recovery controls to manage Portfolio at Risk (PAR) to within the Board’s tolerance limits. 

Working closely with the Customer Experience Manager the successful candidate shall be expected to provide first class customer experience; and ensure management of enterprise risk management in compliance with Board’s policies and procedures.
 

Key Responsibilities

• Formulation and implementation of sound policies, strategies and systems that will ensure effective and efficient execution of repayment, inspection & compliance and recovery functions in the Board;


• Continuous and timely updating of loan accounts with periodical repayments to reflect accurate customer balances;


• Efficient recovery of all matured loans;


• Carrying out field inspections to ensure compliance by various parties to the HELB Act;


• Continuous monitoring of loan repayment for timely detection of non-payment and or stoppage;


• Carry out investigation and prosecution of non-compliant parties;


• Collaborate with relevant stakeholders in tracing defaulted loanees and initiating recovery measures;


• To manage debt collection agencies contracted to recover outsourced loan defaulters;


• To ensure the attainment of Loan repayment & recovery department targets and objectives;


• Advise the COO on all matters relating to debt management and loan recovery;


• To ensure the development & implementation of succession planning policies through the establishment of coaching & mentorship programs; and


• Preparation and submission of periodic repayment and recovery reports to management and the Board.

Driving Business Direction

• To be an integral part and driver of the loan recovery strategic planning, and debt management loans portfolio by forecasting of business requirements and decision making process;


• Build strong relationships with key external stakeholders and strategic partners, Governments (National & County), loanees and Employers to optimize loan recovery;


• Ensure that risk is effectively managed on an enterprise-wide basis across all aspects of the department; and


• To provide quality leadership and strategic direction on debt managementin furtherance of the Board’s strategic objective of financing all qualifying Kenyans pursuing higher education.

People Management/Leadership

• Build strong relationships with key stakeholders and peers on Executive Management to ensure the correct focus;


• Provide clear directions on strategic goals, translating and prioritizing them into business and performance measures through a balance score card;


• Lead, inspire and coach a team of high calibre professionals, creating succession to key roles and enhancing Board’s management capability;


• Work with line managers in the team to achieve excellent business results through continuous people development and mentoring activities; and


• Ensure the development of a high-performing team through embedding formal Performance Development and informally coaching management team.

Minimum Requirements

• A holder of a business related degree from a recognized university;


• An MBA or Master’s degree in a relevant field from a recognized university;


• Knowledge of higher education environment in Kenya and the region;


• Ten (10) years’ experience in successful credit management with a minimum of five (5) years’ experience at senior management level in a reputable organization; and


• Experience in quality management systems.

Minimum Requirements

• Personal integrity;


• Possession of networking skills;


• Committed team player with strong managerial skills;


• Highly analytical and organizational skills;


• Excellent interpersonal and communication skills; and


• Excellent knowledge of relevant computer software and applications.

 Compliance with the Constitution on Leadership and Integrity
 
Candidates interested in the above positions are expected to fulfil the requirements of Chapter 6 of the Constitution of Kenya. 

Specifically, they must obtain and submit with their application copies of clearance certificates from the following organizations:-

1. Kenya Revenue Authority;


2. Higher Education Loans Board;


3. Ethics and Anti-Corruption Commission;


4. Directorate of Criminal Investigations (Certificate of Good Conduct);and


5. Credit Reference Bureau.

How to Apply
 
If you believe, you can clearly demonstrate your abilities to meet the criteria given above, please send your application, detailed CV, relevant copies of testimonials certificates, your date time contact, and contacts of three referees, to reach the office of Chief Executive Officer on the contact below and not later than 4th July 2017.
 
Chief Executive Officer & Board Secretary
Higher Education Loans Board
P.O. Box 69489-00400
Nairobi
 
OR Email Address: recruitment@helb.co.ke
 
Only shortlisted applicants will be contacted.
 
HELB is an equal opportunity employer