Front Office/Accounts Assistant Job, Administration Kenyan Job Vacancies, Current Accounting Jobs Kenya January,


Job Title: Front Office / Accounts Assistant


Reports to: Office Manager


Industry: Health Care


Location: Westlands, Nairobi.


 Description of the Company: Our client is a startup clinic facility seeking highly motivated, responsible and personable individuals. Must be able to professionally perform day-to-day front desk tasks.


Duties & Responsibilities:



  • Greet and receive customers in a timely, friendly and professional manner;

  • Assist all visitors, register new clients and queue patients to the appropriate service area.

  • Assist in scheduling and confirming appointments.

  • Answer all phone calls promptly and route calls to appropriate parties. Document all work related calls including;

  • Caller ID.

  • Call content and action taken.

  • Time of Call.

  • Access, alert to or respond to all emails that come in via the company email.

  • Communicate in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend awaiting reply or back and forth correspondence.

  • Process all financial transactions, cash, checks, MPESA or credit (insured or scheme) and issue appropriate invoices and receipts. Follow-up and collection of outstanding payments.

  • Update the necessary forms and ledgers in the HIMS ensuring fidelity of data.

  • Petty cash management.

  • Process all claim or output documentation inclusive of insurance and scheme claim forms, medical reports, lab results and medical correspondence.

  • Work cooperatively with the clinical team as well as HR, ICT, Finance and Marketing partners.

  • Develop a working relation with insurance and client scheme partners and ensuring timely dispatch of claim forms, invoices and statements.

  • Attend all department and staff meetings.

  • Other duties as assigned, detailed and agreed on with management.

  • Be friendly, professional, courteous and efficient when working with all customers and employees.


 Qualifications



  • KATC or CPA 1.

  • KCSE C minus with at minimum C in English and Mathematics.

  • Excellent knowledge of MS Office (especially Excel and Word)

  • Knowledge of office management and basic bookkeeping

  • Proficient in English (oral and written)

  • Strong communication and people skills

  • Good organizational and multi-tasking abilities

  • Problem-solving skills

  • Customer service orientation)


What to expect as an employee;



  • 1-year contract, renewable.

  • Gross Salary: Kes. 25,000 – 40,000

  • Inpatient Medical Cover.

  • WIBA

  • 21 days’ annual leave.


How to Apply


Interested and qualified candidates to send their resumes to jobs@gaprecruitment.co.ke latest by Wednesday 26th January 2022.


Indicate email subject as Front Office / Accounts Assistant.


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