Hotel Front Office Manager Job in Kenya - 5 Star Leading Hotel

There is an exciting opportunity in a 5 star leading hotel, this dynamic management role will require an individual with passion, drive and enthusiasm, a self-motivated individual with a positive approach and the ability to lead and motivate others whilst delivering effective business results.

Role:

The successful candidate will effectively manage the front office team, as well as contribute to the success of the hotel by ensuring that the highest standards of product and service are maintained and delivered at all times whilst maximizing profitability.

Typically, a hotel front office manager is responsible for all operations of the front desk and guest services, including the reservation, transport and luggage services. They are also responsible for the management of front office personnel such as staff training, shift scheduling, and supervising all duties of the front desk.

Duties and Responsibilities:

Making sure all aspects of your department run smoothlyAbility to build a strong rapport with guests and instilling a culture of continuous improvementPlaying a major role in strategic planning, revenue generating, handling budgeting and forecasting.Ensuring staff are fully prepared, motivated and ready to work to the highest standards.Qualifications and Experience required:
Masters/bachelors degree in hotel/institutional management, minimum of 8 years working experience in the hotel industry of which 5 should be in senior management in a similar capacity with a proven track record and strong management and organisational skills gained in a 4/5 star hotel.
In depth knowledge of hotel operations, tourism industry, keen business awareness and commercial acumen, knowledge of Profit and Loss accounts.
Strong communication and motivational skills, proven leadership abilities and good organisational abilities, etc.NB: Only shortlisted candidates will be contacted and canvassing will result in automatic disqualification

All applicants should include a reliable email address, day-time telephone contact and must be accompanied with a detailed CV, colour photo and copies of relevant certificates.

Send your application not later than 16/9/2011 to: -

The Advertiser
P.O. Box 1333-00621
Or e-mail – hrm410@yahoo.com
Nairobi

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