Technical Services Officer Job in Kenya

Position Title: Technical Services Officer

Reports To: Technical Services Manager

Grade Level: Officer

Positions Supervised: One

Job Purpose

Provide maintenance and support for Technology Support equipment and assist in the general IT operations of the FEP Group of Companies;Assistance with Web-related work; teleconferences; and staff hardware, software, and  peripheral installations, repair, and troubleshooting; To train staff on use of IT and IS so as to realize effectiveness and efficiency at all levels of work;To administer MS Outlook in the Group and all Affiliate offices;To coordinate implementation of FEP Group business applications and support all related activities. Support, administer and operate the key business applications, including hardware and software infrastructure needed to keep them running;Ensure that hardware and software are maintained in optimum operating condition to allow maximum utilization by staff;Manage and administer the installation of new hardware and software, as well as provide for the training of staff on the new hardware and software applications;Through the line supervisor, make recommendations on the acquisition of new technologies;Provide capacity building to staff on FEP Group business application so that users are self-reliant;Establish a consultative relationship with all staff, so as to provide staff with timely advice on IT;Perform any other duties that may be assigned by the IT Technical Manager;Attend and participate in weekly meetings as may be required from time to time. Requirements

Education & Experience

Graduate of an accredited four (4) year college or university in computer science or related studies;CCNA and MCSE; CCNA and MCSE; Microsoft Windows and Office, MS Outlook administration and data base management, proficiency with all hardware aspects of supporting and maintaining information systems.1 year experience in a busy organization. Other Key Competencies and SkillsProficiency with all hardware aspects of supporting and maintaining information systems; Ability to communicate, verbally and written, in a very clear and understandable manner.To apply, send your cover letter and Resume to vacancies@fep-group.com on or before 30th January 2013.Only shortlisted candidates will be contacted.