Duties
Run the helpdesk and provide first level technical support to users and escalate issues to the IT specialist whenever necessary.
Assist the IT specialist in following up Contractors and Providers.
Assist the IT Specialist in Implementing and supporting existing and future ICT Systems.
Assist the IT Specialist in Administering the Sage ERP Finance System.
Assist the IT Specialist in Administering the Underwriting System
Assist the IT Specialist in Administering and monitoring Server Infrastructure
Assist the IT Specialist in maintaining and monitoring assigned technologies to ensure Business Continuity. I.e. Windows Virtualization and Data Backup.
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