Job Description
Run the helpdesk and provide first level technical support to users and escalate issues to the IT specialist whenever necessary.
Assist the IT specialist in following up Contractors and Providers.
Assist the IT Specialist in Implementing and supporting existing and future ICT Systems.
Assist the IT Specialist in Administering the Sage ERP Finance System.
Assist the IT Specialist in Administering the Underwriting System
Assist the IT Specialist in Administering and monitoring Server Infrastructure
Assist the IT Specialist in maintaining and monitoring assigned technologies to ensure Business Continuity. I.e. Windows Virtualization and Data Backup.
Provide administrative support on Windows XP/Vista/Windows 7/Windows 8 Client Platforms
Administer Antivirus Solutions.
Administer Printer, Photocopy and Scanning Infrastructure.
Administer WAN links for remote offices.
Monitor Internet performance.
Perform any other duties as may be required.
Qualifications / Selection Criteria
Bachelors degree in ICT/Computer Science
MCSE/MCITP Certification or in process of being certified.
Proficiency in Microsoft Packages.
Experience in working in a helpdesk environment.
Excellent interpersonal skills.
How to Apply
Interested and qualified applicants should send their applications and CV’s to executivesearch@humantalentrecruit.com not later than 24th April 2015.
Clearly indicate “IT INTERN” on the subject of the application email.
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