Shopping Mall Tenant Co-ordinator Job in Mombasa

Job Description

Vacancy: Tenant Co-ordinatorOur client is East Africa’s largest Shopping, Recreation and Entertainment destination.

The complex is home to over 150 outlets covering 210,000 square feet of retail space, 20,000 square feet of office space in addition to a recreation facility. 

They are undergoing an expansion program and are seeking an experienced Tenant Co-ordinator.The Tenant Co-ordinator will be a well-spoken, tenacious  member who shall take charge of co-ordinating all matters related to tenants from initial approvals, plans to working with contractors for fit-out sourcing for prospective tenants to ensuring deadlines for completion of work are met to ensure both client and business unit satisfaction.

Job Profile;

To coordinate between tenant, landlord and architects to get the space ready to everyone’s satisfaction and on time

Facilitate tenant openings to ensure that tenants open without delay.

Ensure tenant choice of contractor is acceptable by landlord.

Anticipate issues/ problems by analyzing the necessary timelines for plans, construction, coordination of exiting tenants, etc and prevent delays by escalating/ resolving the issues before they cause a delay in delivery or opening.

Ensure deadlines for fitout are met by pressuring tenant and contractor but in a sensitive manner

Be a relationship officer and a go between the landlord and tenant

Monitor deals to ensure that any delivery dates required by a lease with penalties are not missed. This includes monitoring in process deals and escalating any deal that is in danger of missing the delivery date and proposing solutions to ensure the delivery date is met.

Identify opportunities to improve / correct/ remove language contained in previously negotiated leases that inhibit timely openings or place the company at risk for loss.

Recognize issues that have a material impact on the company and bring them to the attention of the Manager with suggested solutions as applicable.

Assist tenants (especially those with little or no construction experience) through the build out process.

Ensures department and corporate guidelines are followed to ensure audit compliance.

Other duties as assigned.

Desired Background, Experience, Competencies and Skills;

Technical/design background though not necessary to be an architect/interior decorator

Ability to be persistent and meet deadline whilst ensuring tenant and landlord satisfaction

Sensitive to client/contractor needs but able to ensure time sensitive deadlines for fit-out are met

A warm people person who loves to talk to people and explain details.

Customer and personal selling skills.

How to Apply

This position is based in Mombasa and the interviews are already in progress.

If your background and qualifications match the required profile, please send your detailed CV right away, clearly showing examples of relevant experience, with the subject “Tenant Co-ordinator” to andrew@rtsgp.com.  

Only shortlisted candidates will be contacted.