.png)
We are currently recruiting in Nairobi, Kenya, a Client Operations Manager
Responsibilities: To supervise the execution of logistics work for a specific client portfolio as well as take charge of the related communication to the client
Supervise the team, set goals and monitor the performance of the direct reports.
Manage the operational relationship with the client and alert them in case of any operational issues.
Monitor file processing and ensure SOP’s are adhered to at every step of the business process.
Ensure that operations are performed in respect to the gross margin & disbursements anticipated when quotations have been issued
Control the costs within the COM unit.
Alert Management in case of significant issues impacting the operations
Prepare monthly KPI reports and submit to the HoD.
Profile:
- Higher Diploma in Social Sciences
- Diploma in Clearing and Forwarding
- Minimum of five years’ experience handling sea freight Imports
eMail CVs to cvs@careerdirections.co.ke latest by 31st May 2015
No comments:
Post a Comment