Customer Service Executives (Call Center Experience) Jobs in Kenya

Our client is currently recruiting Customer Service Executives

Job Role

• Attracts potential customers by answering product and service questions;


• Maintains customer records by updating account information.


• Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem;


• Maintains financial accounts by processing customer adjustments


• Prepares product or service reports by collecting and analyzing customer information.


• Contributes to team effort by accomplishing related results as needed.

Requirements

• Proficiency in computer packages especially excel, internet and word.


• Good communication both verbal and written


• Good organization skills


• Attention to detail

 

If you feel you fit the above role, please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.ke

N.B: We do not charge any fee for receiving your CV in our database nor for interviewing.

Only candidates short-listed for interview will be contacted.