Medical Insurance Administrator Job in Kenya - All State Insurance Agency

All State Insurance Agency is a leading independent agency writer of medical, automobile insurance, domestic insurance, Workman’s compensation, property insurance in Kenya and has been one of the fastest growing insurance agencies in Kenya. 

It is ranked as one of the largest medical insurance agencies and with the general insurance portfolio catching up quickly.

As we grow, we seek to fill the position of;

Administrator – Medical

This role reports to the Operations Coordinator and Supervises the Assistant Administrator – Medical / Receptionist

Responsibilities

• Will be point of contact for all medical customers.


• Will follow up on renewals i.e. send reminders and ensure clients renew on time.


• Will delegate duties to the assistant admin


• Will collect information on customer demands and convey this information to Insurers.


• Will prepare quotation and invoices to clients upon request.


• Will follow up on insurance payments as agreed with clients.


• Will keep records of the customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.


• Will calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.


• Will process and record new insurance policies and claims.

Technical Competencies

• A degree/ diploma in actuarial science


• A certificate/Diploma in sales and marketing


• At least 3 years’ experience in a similar role but fresh graduates are highly encouraged to apply.

Personal Competencies

• Keen Attention to detail.


• Excellent Organizational skills.


• Good Computer Skills.


• Strong Analytical and Problem skills.


• Ability to prioritize tasks and deliver on them in a timely fashion.


• Good team player as leadership skills.

Interested candidates to send their application which should be an application letter and a CV in PDF format to hr@allstate.co.ke with “Application for Administrator – Medical” as the subject of the email by COB 27th May 2015.

Only shortlisted candidates will be contacted.