Relationship Officer – Sales GB at CIC Insurance

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi

PURPOSE:

• Generate revenue for Group (General) to achieve corporate annual budgets through the development of assigned markets and channels as a source of profitable business for the company through development of strong relationships and partnerships.

PRIMARY RESPONSIBILITIES:

• Building & developing strong strategic partnerships/relationships within assigned market and channels;


• Plan and carry out consumer education within the assigned markets and channels;


• Drive profitable business for the company (New);


• Design and develop need-based products for the assigned market;


• Develop and deliver excellent customer experience in the market;


• Recruit, develop and build capacity of intermediaries/sales force in the market;


• Timely collection of premiums;


• Liaising with support functions to follow up on client queries and complaints.


• Conduct market activations and storms in strategic locations with respective sales teams through visits or other means;


• Prepare market intelligence reports on products and services.


• Develop prompt quotations and tenders and delivery to clients/ intermediaries


• Participate in planning and budgeting for the department

Requirements

Education    

• Bachelor’s Degree    Bachelor’s degree in Commerce or in a related field


• Computer literate in MS Office and other office applications


• Relevant technical training certificate / part qualification in relevant professional field

Experience Required:

• Relevant experience    3

Core Competencies     

• Customer Focus


• Business Acumen


• Driving Innovation


• Driving Business Performance


• Negotiation and Influence


• Effective Communication

Leadership Competency    

• Planning and organizing


• Accountability


• Quality Decision Making


• Building Partnerships


• Continuous Learning


• Emotional Intelligence


• Conflict Management

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