Office Assistant, Receptionist, Job in Kenya

Office Assistant – Receptionist

Job
Ref No. NuPEA/REC/HRA/02/06/2023

Reporting to the Administration Officer, the job holder
will be responsible for manning the customer service desk/reception by:

• Collating and recording customer
  complaints and managing the suggestion box;


• Maintaining a register on all
  complaints raised by customers/visitors;


• Collecting and distributing hand
  delivered mail;


• Recording visitor’s details in
  the visitor’s register;


• Receiving and directing customers
  comprising of visitors, suppliers, stakeholders and the general public;


• Maintaining records of
  assets-telephone, equipment and peripherals;


• Issuing customer information
  services by providing required information, corporate publications,
  brochure’s and fliers;
  
  
  


• Assisting in dealing adequately
  or directing queries as raised with the relevant Officers;


• Receiving/ making telephone calls
  and directing them as appropriate;


• Receiving /mail documents
  /parcels and addressing them appropriately;


• Assisting in typing and filing of
  documents; and


• Assisting in organizing corporate
  events and stakeholders’ engagement;

Academic and
Professional Qualifications

• Diploma in Public Relations,
  Customer Care, Customer Service or any other relevant filed from a
  recognized institution

Knowledge Skills and
Competencies

• Shown merit and abiity as
  reflected in work performance and results;


• Be detail oriented, have ability
  to meet deadlines, while delivering on high quality results;


• Proficieny in computer
  applications; and


• Meet the provisions of Chapter
  Six of the Constitution of Kenya.

Terms of Service

• The appointment will be on
  temporary terms of service for a period of one (1) year

How to Apply

Applicants to include CVs with details of day-time
contacts, current and expected salary, names and contacts of three referees.
Applicants must also attach copies of all Certificates/ Testimonials and copy
of National ID/Passport.

Candidates who meet the above requirements should submit
their applications so as to reach the address shown below (clearly stating the
reference in the letter and on the envelope) by close of business on 27th June, 2023 by 5.00 p.m.
East African Time.

Only the candidates offered employment shall be required
to present the following clearance certificates:

• Tax Compliance Certificate from
  Kenya Revenue Corporation(KRA)


• Clearance Certificate from Ethics
  and Anti-Corruption Commission(EACC);


• Clearance Certificates from
  Higher Education Loans Board (HELB);


• A Valid Certificate of Good
  Conduct from the Directorate of Criminal Investigations (DCI); and


• A current report from an approved
  Credit Reference Bureau (CRB).

Applications to be sent through post or delivered to the
following address: –

The
Manager, Human Resource and Administration

Nuclear
Power and Energy Agency,

KAWI
COMPLEX, 2nd Floor,

Popo
Road, South C, along Red Cross Road,

P.O.
Box 26374-00100

NAIROBI

Applications without the relevant qualifications, copies
of documents/details as sought will not be considered.

Any form of canvassing shall lead to automatic
disqualification.

Only shortlisted candidates shall be contacted