I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.
Primary responsibilities:
- Develop and execute product strategy and roadmaps for all markets we are in. Ensuring we can answer “why are we doing this” and deliver the vision of the various products.
- Create and manage product programs that include but not limited to processes, procedures, customer journeys, customer experience standards, all geared towards driving a suite of scalable and profitable products.
- Develop and be responsible for the various Go-To-Market strategies.
- Define and track the right Key Performance Indicators and UX & CX strategy for ecosystem partnership products/solutions across all products.
- Conduct continuous review of our product strategies and stay abreast of industry trends, competition, product performance and product gaps.
- Build both internal and external stakeholder relationships to position the bank as a collaborative, innovative financial services partner.
- Stay up-to-date with developments in the financial services industry and related industries, such as fintech and technology, to identify emerging partnership opportunities.
- Assure effective governance of the unit’s practices in line with the Group policies and service standards.
- Monitor operational excellence to meet the Audit and Enterprise risk framework of the Group.
- Collaborate with internal stakeholders such as product teams, marketing, legal, and compliance, to ensure that partnerships are aligned with the bank’s overall strategy and that all requirements are met.
- Continuous demonstration of innovation using data to identify and develop high growth strategic partnerships.
- Foster continuous learning and job enrichment for high performance.
Minimum requirements:
- Bachelor’s Degree in a business field.
- At least 10 years’ relevant experience with over four (4) years in senior management in a similar organization or industry.
- Relevant professional qualifications.
- Member of a relevant professional body.
- Experience in digital lending and fintech.
- Executive disposition and demonstrate high levels of integrity.
- Strategic and innovative with the ability to sell the vision of the Bank.
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