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Jun 30, 2023

Product Lead – Ecosystem Partnerships at I&M Bank


I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.



Primary responsibilities:



  • Develop and execute product strategy and roadmaps for all markets we are in. Ensuring we can answer “why are we doing this” and deliver the vision of the various products.

  • Create and manage product programs that include but not limited to processes, procedures, customer journeys, customer experience standards, all geared towards driving a suite of scalable and profitable products.

  • Develop and be responsible for the various Go-To-Market strategies.

  • Define and track the right Key Performance Indicators and UX & CX strategy for ecosystem partnership products/solutions across all products.

  • Conduct continuous review of our product strategies and stay abreast of industry trends, competition, product performance and product gaps.

  • Build both internal and external stakeholder relationships to position the bank as a collaborative, innovative financial services partner.

  • Stay up-to-date with developments in the financial services industry and related industries, such as fintech and technology, to identify emerging partnership opportunities.

  • Assure effective governance of the unit’s practices in line with the Group policies and service standards.

  • Monitor operational excellence to meet the Audit and Enterprise risk framework of the Group.

  • Collaborate with internal stakeholders such as product teams, marketing, legal, and compliance, to ensure that partnerships are aligned with the bank’s overall strategy and that all requirements are met.

  • Continuous demonstration of innovation using data to identify and develop high growth strategic partnerships.

  • Foster continuous learning and job enrichment for high performance.


Minimum requirements:



  • Bachelor’s Degree in a business field.

  • At least 10 years’ relevant experience with over four (4) years in senior management in a similar organization or industry.

  • Relevant professional qualifications.

  • Member of a relevant professional body.

  • Experience in digital lending and fintech.

  • Executive disposition and demonstrate high levels of integrity.

  • Strategic and innovative with the ability to sell the vision of the Bank.




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