Team Leader Job in Kenya

Team Leader

Role Description:

This position offers the
opportunity to truly manage a branch of a fast growing company. You’ll make
meaningful strategic decisions, have an immense amount of responsibility, and
shape your own work plan to lead the branch to success.

This position offers:

• Massive growth opportunities in a young, rapidly growing
  company


• Learn to run a successful healthcare business


• Our culture is like nowhere else… come see for yourself

​Responsibilities:

In short – Inspire,
motivate and manage your team to run the Medical Center in line with Penda
standards, to make our patients happy, and to achieve our patient number growth
goals

• Hire awesome staff and motivate them to create a high
  performing successful Penda Medical Centre. When necessary make
  good decisions to remove staff as well. Staff satisfaction is one of
  our core goals at Penda. It’s your responsibility to make the team at your
  branch super excited about their jobs! 


• BE OBSESSED with making your patients happy. Do phone calls, focus
  groups, sit and talk with them, have community tea just to learn about
  what they like and don’t like about your Medical Centre. Then use the
  patient feedback to drive your Medical Centre to perfectly meeting the
  needs and expectations of your community!


• Be ultimately responsible for the performance of the branch
  (we focus on patient numbers and loyalty). You’ll organize
  marketing activities in the community around your branch and monitor the
  quality of service to meet the ambitious targets. You will want to
  use data from our dashboards to come up with ideas on where
  to improve your branch’s performance


• Pay close attention to a million tiny pieces that make up a
  Penda Medical Centre – everything from ensuring the wash room checklist is checked
  every day to that our magazines are always up to date to that the
  drugs/supplies are never out of stock to that your staff always wear their
  name tags. These are the details that you own to bring our vision of
  transforming the experience of Healthcare to all families all over Kenya!


• Communicate in an excellent way to your team
  and to our support team. This will ensure that everyone feels connected to
  the company’s growth and values and that you will get the support you need
  to be successful

Requirements:

• 2+ years experience managing teams of people OR 1+ years
  experience training teams


• It’s a plus if you’ve spent some time doing community based
  projects/work


• Fluent in English and Swahili

Package:

• Your package will contain incentives based on meeting targets
  of Medical Centre performance.


• Strong benefits package including full medical cover for
  inpatient and outpatient for your whole family.

How to Apply

CLICK HERE TO APPLY.