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Field Installation and Support Technician Job, Latest Engineering Jobs In Keny,
Mission Statement for the Role:
- To own the end to end deployment & Commissioning of all the assigned sites for Poa Customers across Kenya in a cost effective & timely manner with quality in mind.
Overall Responsibility:
- Responsible for the deployment of all the assigned sites for Customer wireless installs & Field Support services, cost effectively with a keen focus on quality and high safety standards.
Financial:
- Install Cost per Customer, Support Cost Per Customer, Failed Survey Rate
People:
Key SMART Results for A-Player
- To have installed, terminated, and tested cable systems, mainly ethernet cables in line with industry standards and specifications – End of Q3 2023
- To have identified potential obstacles or challenges from site surveys to enable Network Planning team improve Poa network coverage – End of Q3 2023
- To have deployed & commissioned all the assigned sites within the planned timelines to drive efficiency in operations – End of Q3 2023
- Ensured right first time installations (No repeat works) for all the assigned works to drive quality – End of Q3 2023
- Ensured zero complaints from the customers due to damages to property/improper site keeping during the installation & support process for all the assigned works – End of Q3 2023
- To have adhered to safety guidelines and regulations for all assigned works by ensuring zero breaches to defined EHS requirements – End of Q4 2023
- Poa has no compliance critical errors by ensuring that all the assigned site installs are done with 100% compliance to all relevant legal regulations – End of Q4 2023
Level of Experience Required (Mandatory & Nice to Have)
- At least 1 year of experience
- Department stage of development where this role sits
- Preparing for Scale / Systemization
Key Competencies Criticality (H, M, L)
- At least 1 year experience in Wireless installation or related field -H
- Technical proficiency in wireless systems with knowledge in Ubiquiti and Mikrotik equipment-H
- Basic understanding of network equipment, including switches, routers, and wireless devices-H
- Knowledge of cable installation techniques, industry standards, and best practices-H
- Proficiency in using cable installation tools and equipment, such as cable pullers, crimping tools, and testers-H
- Familiarity with different types of cables, connectors, and termination methods-H
- Ability to work independently and as part of a team, following instructions and meeting deadlines-H
- Physical stamina and ability to work in various environments, including outdoor and confined spaces-H
- Strong communication and customer service skills -H
- Adherence to safety protocols and procedures-H
Mandatory Criteria if Any with no exceptions to hire:
- Must have a Diploma in Electronics & Electrical Engineering, Telecommunications, IT or related field
- Must have atleast 1 year experience in Wireless installation or related field
- Must have basic understanding of network equipment, including switches, routers, and wireless devices
How to Apply
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