Over The Counter Sales Executive Job in Kenya

Position: Over The Counter Sales Executive

Role: Steel Division seeks a Sales Executive who will plan, manage and deliver on executing over the counter Sales and driving revenue targets enabling successful short, medium and long term alignment and customer satisfaction. 

They will also develop the customer base through sales, providing general customer service and keeping the clients updated on the products and services offered through the business.

Key Deliverables:

• Deliver on sales targets as per agreed KPI’s by pro-actively closing sales from walk- in customers.


• Own the process of generating quotations for counter and managing telephone customer enquiries.


• New business development from both Walk-in customers and client telephone enquiries.


• Offering product knowledge and direct sales services to walk in and tele-sales to customer enquiries.


• High level of customer service and negotiation skills for both walk-in and customer telephone queries.


• Timely processing of customer orders and pro-active follow up on customer enquiries.


• Pro-active confirmation on stock availability, and follow up on stock shortage

Desired Qualifications & Experience

• Bachelor’s degree or a diploma in Business Management or equivalent qualifications from a reputable learning institution.


• Structural, Civil, Mechanical Engineering qualifications would be added advantage.


• At least 2 years’ experience in sales and negotiating skills of steel products or related industry products.


• Good relationship building, communication and networking skills.


• Good Influencing, negotiation, analytical and Interpersonal Skills.


• Possess up-to-date product knowledge of steel industry, trends and information.

Interested and qualified candidates are invited to submit their CV’s to cvs@careerdirections.co.ke  by 15th June 2015.