Workforce and Resource Planning Analysts (Operations) Jobs in Kenya

Vacancy: Workforce and Resource Planning Analyst – Operations

2 Positions
 

Must have 3-4 years extensive experience
 

Must have strong excel reporting skills
 

Must have worked in environment where scheduling staff are planned against demand workloads
 

Must have workforce planning experience in large staffing environments
 

Must have experience in planning and managing real-time trend changes and optimization of schedules and demands
 

Must have experience in planning more than 500 employee demand schedules and multisite operations
 

Must have scheduled against demands, off days, leaves, training, demand and cost management
 

Must have worked in diverse fast moving and dynamic changing environment
 

Must have led teams and managed as an interface person to operations and provided direction to support business needs
 

 

Must have been part of reporting up to management level and executives to present planning and forecasting schedules
 

Must have experience in working with workforce management systems and IT systems in call center
 

Must have database experience
 

Must have technology or statistics education
 

Must be above age of 29
 

Must have vast experience in reporting on business performance of key kpis, staff, process, and service performance metrics and
 

Generated from our systems and converted into standard excel reports and done trend reporting over time etc.

eMail CV to: sophy@lincolneducationservices.com