Cyber Cafe Customer Care Intern Opportunity in Nairobi Kenya

Oct 5, 2016

Vacancy: Cyber Cafe Customer Care Intern

We are a small Cyber Cafe looking for a young lady who has the required skills to handle online customer service and social media platforms.
 

Working Times:

• Monday to Friday from 8am to 6pm


• Saturday from 8am to 1pm

Office is based in Nairobi CBD

 

Pay: Ksh.15,000/=

Kindly note: Only Diploma holders will be considered. No high school leavers or Degree Holders please.

Job Description

• Must be able to handle our clients online. This involves dealing with our clients sales queries, complaints via Facebook, Whatsapp, Website, E-mails. (We receive hundreds of messages daily).


• Must be able to assist in managing our social media platforms on (Facebook, Twitter, Instagram) i.e posting our many products and other content from our website.

Qualifications

• MUST be a happy lively person and a good communicator.


• Must be able to work under pressure. (Dealing with many clients)


• MUST have excellent written English and communication skills.(Should have a B and above in English, KCSE)


• Good computer skills: ability to quickly learn new software and tools easily.


• High attention to detail .   


• Good organizational skills including prioritizing, time management and multi-tasking.


• No degree holders please.

Send your Application Letter and Curriculum Vitae to: nairobimediaworks@gmail.com