Orange Telkom SME Sales Agent Job in Kenya

Mar 3, 2016

Orange Telkom

Position: SME - Sales Agent
 

Reporting to: Territory Sales Manager
 

Range: Contract
 

Department: Business Market

Role Purpose: Achieves maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling Telkom Kenya Limited - Orange products and services. 

Personally contacts and secures new business accounts / customers.

 

Key Duties and Responsibilities

• Promote and sell Telkom Kenya Ltd. - Orange products and services to SMEs and SOHOs;


• Make telephone calls and in person visit existing and potential customers to identify customers’ needs and propose best solutions; optimise customers’ accounts and proactive cross-sell and up-sell;


• Establish and improve customer relations;


• Ensure advanced management of merchandise stock & participate fully as required in merchandise inventory;


• Offer technical support, dedicating part of the time to handle customer issues,


• Achieve and maintain the minimum product knowledge score of not less than 90%


• Attend all scheduled trainings


• Participate in the weekly online quiz.


• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Academic / Professional Qualifications

• Diploma / Certificate  in business related field


• At least 1 year experience in related field (preferably sales, customer relations or merchandising).

Key Competencies:

• Planning and organizing and pro-active approach;


• Ability to multi-task in a high pressured environment;


• Self-motivated able to work under minimum supervision;


• Customer and business focused attitude;


• Interest for new mobile technology and awareness of the market;


• Enthusiastic, flexible and spontaneous

This position is open to Kenyan Citizens only.

If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.

Application should be sent by latest 15th March 2016, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees. 

Apply through recruitment@orange-tkl.co.ke and quote the preferred duty station and job title in the subject field. 

Only shortlisted candidates will be contacted.