Customer Service Representative (Part Time) Job in Nairobi Kenya

Sep 7, 2016

Customer Service Representative (Part Time)
 

Location: Nairobi
 

Industry: BPO

Are you a lady diploma holder or pursuing a Diploma or a Degree in 1st or 2nd year of your study in any field except IT?

Flexi Personnel is looking for enthusiastic and self motivated customer Service representatives with a clear accent, flexible to work on shift basis. 

The ideal candidate must have outstanding computer skills and ready to work in a call centre.

 

Key Responsibilities

• Screening and moderating user submitted content, answering support requests and performing support functions.


• Moderating and screening written user content on Profiles


• Moderating and screening user submitted photos


• Answering Online Help Requests


• Answering telephone support requests


• Processing Testimonials (depending on language)


• Various support tasks assigned

Key Skills and Competences

• Internet and Computer literate


• Passion for Customer Service


• Ability to respond promptly to customer inquiries


• Ability to multitask and take up more workload when required


• Outstanding language skills (grammatically correct, can express things clearly)


• Ability to work with multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)


• Very good work ethics (is reliable, motivated, professional) 

Interested?

Call 0714702443 on Wednesday 7th September 2016 as from 3.00 pm to 4.00 pm ONLY to book your slot for Thursday interviews.

Only those who follow the above instructions will be considered.