Dairy Company Export Manager Job in Kenya

Aug 4, 2017

Our client, a Dairy Company is looking to hire an export manager.
 

Job Description
 

Market Understanding;
 

1. In co-operation with Marketing,

• Develop market knowledge and market information sharing within the export market


• Organize and lead customer segmentation and targeting


• Develop customer listening and the understanding of customers’ business and needs.

2. Customer Orientation Development

• Propose and implement customer driven sales processes.


• Address and close all customer complaints timely to improve customer satisfaction ratings

3. Business Development

• Participate in the definition of sales strategy


• Identify export new business opportunities and convert them into sales; propose export annual sales target


• Manage and monitor the implementation of all Market and Trade Activations within your territories


• Review and update the export target and prospect customer base


• Participate in the definition of pricing architecture by gathering and sharing information from the market propose the prices and discount rules for his/her customers and control their application.


• Participate in the design and implementation of the value proposition per segment (products, systems, services, partnerships, distribution/delivery, pricing, communications, etc)


• Manage the relationship with export key market players (specifiers, professional associations, etc).

4. Sales Operations Management

• Design, communicate and implement export Sales action plans, check and report results


• In cooperation with Finance, monitor customer solvency and control the application of credit terms and conditions


• Ensure all company sales control policies are adhered to (includes but not limited to – Credit sales, Stocks, cash)


• Allocate sales resources and technical assistance according to customer targeting.


• In coordination with Management, Manage the relationship and negotiation with export key customers.


• Monitor customer satisfaction and loyalty through indicators, propose and implement the necessary corrective actions


• Ensure consistency of market demand and Sales forecast in his/her area


• Liaise with the other functions with the view to improve delivery of quality customer service

Academic Qualification

• University degree in relevant discipline (B Com, BA Marketing/Commerce)


• At least 4 years experience in sales and marketing, with two years in export sales level.


• Holder of a clean driving license


• Technical Competencies


• Computer literacy


• Basic dairy products knowledge


• Knowledge on driving Sales through Strong relationships.


• Selling, communications and marketing skills

Personal Attributes

• Able to work with minimum or no supervision


• Strong track record in Sales at a management level ideally with experience in at least two areas of Sales. Particularly critical is previous experience in a customer facing role whether in Field Sales or Account Management


• Self-motivated individual with excellent inter-personal skills able to deal with different categories of customers.

How to Apply
 

Interested candidates who meet the requirements are invited to send their CV to ‘sandra@jantakenya.com’ indicating the job title “Export Manager” on the subject line by 12th August 2017.