Counter Sales Executive Job in Nairobi, Kenya

Mar 3, 2016

Job Title: Counter Sales Executive

Job Code: CSE/SK/160303
 

Number of Positions Open: 1

Reports To: Sales Network & Development Manager
 

Location: Nairobi, Kenya

Closing Date: Open Until Filled

Summary: Our client is a leading company in the sale of suspension parts in East Africa
 

Job Summary: To drive business growth through aggressive customer acquisition & customer retention; achieve set targets in volumes, GP and increase overall market share.

 

Primary Duties and Responsibilities:

Sales

• Ensure achievement of sales and financial targets.


• Sales budgeting and forecasting.


• Correct part identification as per customer needs


• Timely request for parts from warehouse


• Customer and dealer profiling


• Capture and record all lost sales


• Timely servicing of orders/contracts and ensure timely deliveries and availability of products.


• Inventory management within the branch (stock turnover, obsoleteness etc)

Customer Focus

• Manage customer enquiries - telephone, email, web, walk-in


• Customers understand the importance of fitting genuine parts and value for Money concept


• Manage professionally all customer complaints promptly & completeness 


• Close liaison with existing and upcoming customers to enhance strong partnerships


• 100% customer satisfaction with Dealers/Retail/Corporate


• Manage dealer POS material and displays

Debt Management

• Account & debt management


• Credit management maintained within company policies

Technical & Business Development

• Determine and advice on technical requirement of customers for continuous improvement


• Continuous appraisal and development of the dealer network in the region to increase and sustain sales and profitability in the branch.


• Business development through recruitment of customers, O.E manufacturers, fleets, and corporate organization


• Performing various market analysis i.e. competitor analysis, customer need analysis, cost/margin analysis, opportunity analysis, customer feedbacks etc and advice on trends and sales strategies/winning formulas.

Experience and Background:

• Must possess 3 years’ experience in the selling automotive spares products.


• Possession of a bachelor’s degree or Diploma in Mechanical engineering or equivalent Professionals with


• Diploma or Degree in Sales and with experience in technical automotive spare parts sales will also be considered.


• Demonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach).


• Must be results-orientated and able to work both independently and within a team environment.


• Must possess excellent verbal and written communication skills.


• Proficiency in using Microsoft Office Suite applications.


• Valid driver’s license.

How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by clicking on: Counter Sales Executive

Kindly include your current and expected remuneration in your resume.

Be advised, this job is open to Kenyan nationals only