2 Receptionists Jobs in the Government of Kenya - SRC

The Commission seeks to
recruit qualified and competent staff to fill the below vacant positions.

Receptionist, RL 7 – Two
(2) positions.

JOB DESCRIPTION FOR
RECEPTIONIST

Job Title: RECEPTIONIST
Job Grade: RL 7

Directorate: CORPORATE
SERVICES Department: HR&ADMIN

Reporting to: Principal
Human Resource Officer

Job purpose

This position reports to
the Principal Human Resource Officer and is responsible for the provision of
efficient customer care service to staff and members of the public to enable
efficiency and effectiveness in the Commission. 

Responsibilities 

• Promote the culture of quality customer care at
  the Commission through follow up on customers for feedback within stipulated
  time frame 


• Handle inquiries by clarifying desired
  information, locating and providing information to the internal and
  external clients. 


• Keep Front Office equipment operational by
  following established procedures and reporting malfunctions. 


• Enhance the commission reputation by accepting
  ownership for accomplishing requests by exploring opportunities to add
  value to job accomplishments. 


• Maintain internal and external directories. 


• Extract and follow up on the telephone bills to
  ensure prompt service delivery 


• Resolve  Front  Office  problems
   by  clarifying  customer’s  complaints, determine the
  cause of the same and escalating to concerned department.


• To keep and avail for staff check in and check out
  registers


• Receive client requests relayed through email and
  telephone and channel them to the concerned persons 


• Supervision of work at the switchboard and
  initiate better methods of telephone operations  

Qualifications and
Experience

• Diploma in Front Office Management/Public
  Relation/ Customer care


• Two (2) years relevant experience


• Demonstrated Computer Literacy


• Good Communication skills


• Good interpersonal skills


• Good organizational skills


• Ability to work under pressure


• Ability to work well with teams


• Problem solving skills


• High sense of confidentiality.


• Demonstrate sound work ethics


• High degree of confidentiality and integrity


• Meets the requirements of Chapter Six of the
  Constitution

How to Apply

Interested and qualified
persons are requested to submit their applications indicating their current
salary  together  with  a  detailed  Curriculum
 vitae,  copies  National  Identity  card,
 academic  and professional certificates and
testimonials. Shortlisted candidates MUST present and fulfil the
requirements of Chapter Six of the Constitution of Kenya 2010 by providing
original copies of the following documents during interviews;

• A valid tax Compliance Certificate from the Kenya
  Revenue Authority (KRA);


• A valid Certificate of Good Conduct from the
  Directorate of Criminal Investigation (DCI);


• A valid Clearance Certificate from the Higher
  Education Loans Board (HELB); and


• A valid  Clearance  Certificate
   from  an  approved  Credit  Reference
   Bureau  (CRB)  (Must provide certificate or report)

Application to be
submitted in a sealed envelope clearly marked at the top “Application for the
position of……” and delivered to:

The Commission Secretary

Salaries and
Remuneration Commission

Williamson House 6th
Floor

4th Ngong Avenue

P.O. Box 43126 – 00100

NAIROBI

To be received on or
before 25th
October, 2021. The details of the position can be accessed
in the Commission’s website: http://www.src.go.ke

Interested and
qualified? Go to Salaries & Renumeration Commission on
www.src.go.ke to apply

Note: Never pay for any
training, certificate, assessment, or testing to the recruiter.