Jobs at Safaricom. Head of HR

Head of HR – Commercial Business Unit Jobs at Safaricom, Kenya
Location: Nairobi,KE
Organization Name:HR Business Partners Dept

Department Description

We are pleased to announce the following vacancy within the Human Resources Division. In keeping with our current business needs, we are looking for a person who meets the criteria below:

Head of HR Job Brief Description

Reporting to the Human Resources Director, the role holder will act as the primary HR interface with the relevant Commercial Director and responsible for overseeing delivery on the transformational people agenda thus bringing to life the Safaricom people Strategy.

This is a tremendous opportunity to join one of East Africa’s most successful and respected companies that can offer unrivalled career prospects and a fantastic working environment.

You will join the HR Leadership team and be both hands-on and strategic in providing human resources expertise in the areas of talent management, organizational development, employee relations, coaching/development and HR Operations initiatives.

We are looking for a talented HR Generalist who is commercially driven and who has had extensive experience supporting Commercial teams (Sales, Marketing, Distribution , Enterprise etc) and who has headroom for promotion.

Detailed Description

Participate in the leadership of HR as a member of the HR leadership team

Contribute to the development of the HR strategy and program manage execution of the same in the respective function

Drive the HR agenda within the function, ensuring that all people managers are equipped and able to deliver against the annual recurring people management requirements

Proactively provide high quality, cost effective specialist advice supporting managers on all aspects of the human resources function with an emphasis on taking shared responsibility and ownership for decision-making involving people issues.

Establish and develop a dialogue and relationship with senior management to understand the key performance issues and associated people requirements to meet both current and future organizational challenges.

Leads the performance management processes within the function ensuring calibration curves are achieved and necessary action is taken to address the ‘Up or Out’ principle

Feedback functional priorities into HR planning and policy development

Lead the organization effectives & change initiatives within respective functions ensuring all role profiles are up to date and graded in line with the company’s grading system

Work with the senior management team to identify opportunities for productivity improvements, via review of organizational structures, streamlining of business processes, continuous improvement, and performance management to optimum utilization and deployment of resources

Lead Talent management processes within the function to identify current and future business leaders & specialists, and take personal ownership of nurturing of talent within the function

In collaboration with Learning & development contribute to the identification of training needs in line with the functional & leadership competencies and the development of the annual training plan for the function

Ensure the reward policies are implemented and adhered to in salary review incentive awards, share awards and sales commissions where applicable

Coach /advising managers in the implementation of employee relations processes and ensure Employee

Relations cases are dealt with swiftly and expeditiously

Work with Centre of expertise to develop polices and guidelines and ensure managers and employees of the function understand the company policies and procedures, applying them fairly and consistently across the organization

Lead in the development & implementation of a range of HR change initiatives, work programs and specific projects within agreed timescales and budgets to support the delivery business goals

Act as a catalyst for change and innovation within the function, driving programs to embed Safaricom Way

Ensures SLA’s agreed between HR Business Partners and Centers of Expertise, HR Operations are met in order to deliver an excellent employee experience

Support functional leaders in creating and sustaining a cultural environment for the function shaped by the Safaricom way of leadership
Requirements for Head of HR Jobs in Kenya


Bachelor’s degree from a credible institution

Higher National Diploma in Human Resources management

Minimum of 12 years HR experience with 5 years’ experience in a senior HR role.

Successful candidate should have experience in at least 2 Centers of Expertise; especially roles in

Organizational Effectiveness &Change and Talent Management.

Be commercially aware and capable of taking a holistic view when approaching work

Experience of coaching senior management teams, coupled with the ability to gain buy in to solutions

Ability to lead a team of Junior HR Business Partners, motivating them to succeed

Strong team working skills with the ability to quickly build effective working relationships

Strong influencing skills with the ability to ask the right questions to get to the heart of the issue, gain buy in and influence up to senior manager level as well as the ability to provide creative solutions

Experience of challenging the accepted ways of doing things to drive change

Ability to combine both an operational and strategic approach to business issues

Ability to fully understand the areas in which HR cannot only add value but have significant impact on business performance

Ability to work in a highly change orientated business facing role

Ability to demonstrate a proactive confident and resilient approach.

Ability to employ planning, strategic & decision -making skills.

Exceptional interpersonal, leadership, and communication skills.

Ability to develop and maintain highly effective relationships, externally and internally.

Ability to employ conceptual business skills in understanding the organization’s bigger picture.

How To Apply
If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal HERE and then Click on the apply button. Remember to attach your resume

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