Liberty Life Operations and Compliance Manager (Group Life) Job in Kenya

We are a leading insurance services company affiliated to Liberty

Group, a wealth management company represented in 14 African countries. 

We use our knowledge and action to guide our customers on their journey to financial freedom. 

We

believe in responding to the changing consumer and market needs through

innovative solutions and technologically efficient processes. 

To

help us advance this goal, we are seeking a talented, self motivated

and skilled individual of high personal integrity to fill the following

position:

Operations and Compliance Manager Group Life
 

 

Job Summary: The Operations and Compliance Manager Group Life will be responsible for providing strategic direction to Group Life business to ensure organic and non-organic growth as well as provide operational efficiency. 

This will be achieved by providing strong support to the Sales & Distribution channels: Insurance Brokers & Agents, Banc assurance Agencies, Affinity and Direct business. 

The job holder will report to the Head of Group Life.
 

Key Responsibilities

• To provide leadership in compliance to all applicable legislation and escalate non-compliance to the Head of department


• To oversee preparation and submission of quarterly and ad hoc administrative reports for Brokers, Agents and Direct clients


• To effectively run the operational aspects of the business including but not limited to; processes and procedures, systems, debtor management, renewal of clients among others


• To support the sales team in strategies for business expansion across product lines, geographic regions and customer segments, including feedback on customer needs to ensure the business line grows and remains profitable


• To ensure accurate and timely preparation of new business quotations, tenders and business proposals and follow-up for closure


• To provide unmatched service through strict time standards and innovation that positions the Company for business growth


• To ensure high level of compliance relevant rules, regulations, and requirements and drive implementation of internal audit findings and recommendations.


• To lead, coach, mentor and drive performance of the Group Life Schemes Team to ensure continuous engagement and maximum productivity while ensuring inter-departmental team cohesion to deliver results (finance, sales, ICT among others)


• To grow the corporate pension business while ensuring retention of the existing business through effective and efficient service to clients culminating into excellent retention rates


• To develop and implement a client service strategy for all stakeholders (Agents, Brokers and clients)


• To ensure that minutes of meetings are captured and action points addressed in a timely manner


• To develop training materials and develop product brochures


• Undertake client training on topical and industry updates and any other training that may required from time to time for knowledge and retention of clients


• To obtain market intelligence on competitive pricing and work with the actuaries in order to allow the business to have competitive and profitable pricing models.

Experience, Skills and Academic Qualifications

• Bachelor of Commerce Degree (or Business related Degree)


• MBA will be desirable


• Associate of Chartered Insurance Institute (Advanced


• Minimum 6 years in a Life Business (3 should be at leadership role managing group life schemes)


• Experience in working with brokers and other alternative distribution channels


• Understanding broker and other distribution channels


• Understanding Insurance/Investment products


• Knowledge of Insurance Act and other legislation relevant to Life insurance


• Understanding of the operation of Life IT systems


• Clear understanding of Process and procedures within the underwriting and claims under Group Life


• Risk Awareness (Reputational, Market, Credit, Operational, Fraud, Financial)

How to Apply

If

you meet the above requirements you are encouraged to forward your

application and updated CV to hr@libertylife.co.ke by 28th November,

2015 clearly state the job title on the subject heading.

Liberty Life is an equal opportunity employer and actively encourages diversity. 

Please note only shortlisted candidates will be contacted.