Sales Supervisor Career in Kenya

Our Client is in the retail industry currently recruiting a retail Sales Supervisor.

Summary: Responsible for managing a retail staff within a business.Coordinates the shipping of goods, sets up displays, and assists customers and staff during business hours.

Primary Responsibilities

• Manage retail staff, including cashiers and people working on the floor.


• Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.


• Formulate pricing policies.


• Determine daily coupons.


• Ensure pricing is correct.


• Work on store displays.


• Attend trade shows to identify new products and services.


• Coach, counsel, train, and discipline employees.


• Evaluate on-the-job performance.


• Identify current and future trends that appeal to consumers.


• Ensure merchandise is clean and ready to be displayed.


• Maintain inventory and ensure items are in stock.


• Keep up with fluctuating supply and demand.


• Analyze operating and financial statements for profitability ratios.


• Utilize information technology to record sales figures, for data analysis and forward planning.


• Ensure standards for quality, customer service and health and safety are met.


• Monitor local competitors.


• Ensure hours of operation are in compliance with local laws.


• Maintain store’s cleanliness and health and safety measures.


• Organize and distribute staff schedules.


• Preside over staff meetings.


• Help retail sales staff achieve sales targets.


• Handle customer questions, complaints, and issues.

Educational Requirements: 

• BS/BA degree in a business related field


• Higher diploma in sales and marketing is an added advantage.


• 2-4 years of work experience in retail, wholesale sales

Success Attributes:           

• Demonstrated leadership and team skills


• Must have a taste for lifestyle products


• Must be very SMART


• Strategic thinking skills


• Analytical and problem solving skills


• Communication skills (written and oral)


• Creativity


• Results orientated


• Multifunctional skill base (financial, operations as well as marketing)


• Persuasiveness and tenacity to sell ideas


• High level of initiative and assertiveness

Salary: 35,000 – 45,000 (Net)

If you feel you fit the above role please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.ke