Logistics Coordinator Job in Kenya 2011.

Purpose of the logistics Job

Responsible for daily execution of order management and demand fulfillment activities for selected accounts

Responsible for the communication and co-ordination of corrective activities pertaining to Defect On Arrival (DOA) quality cases

Ensure that planning systems and databases are updated according to the processes

Key Tasks

Collaborative / Demand Planning

Contact point for customer with regards to delivery status
Enter / change customer plans into planning tool for Short-Term
Enter channel inventory data on customer’s behalf into channel inventory database
Generate planning-related reports
Provide the following information for sales planning:

Order load
Delivery information (quantity, schedules)
Supply constraints and availability

Activate / de-activate Product family and Sales Pack code for accounts in product activation tool

Order Management

Co-ordinate with Local Sales Unit Finance & Control, Local Sales Unit Sales, Sales Unit Demand & Availability or Factory on order changes / cancellation, supply updates and delivery issues
Inform Factories of order exceptions and specific customer requirements and ensure factories execute accordingly
Create / maintain product catalogue in ERP system for channel inventory database
Create / maintain customer data in channel inventory database
Verify / change Sales Area information in Sold-to Party in ERP system
Create / change Ship-to Party in ERP system
Receive, process and confirm customer orders for Device and Gear
Change / cancel sales order as per Sales, Local Sales Unit Finance & Control or Factory confirmation
Create and send invoices to customer for Device and Gear
Create and send invoices to customer for Service
Inform factory to release shipment upon payment confirmation
Generate order management related reports
Responding to customer queries related to orders

Distribution

Co-ordinate customer’s deliveries with Factory and destination Logistics Service Partner (LSP) in case of issues
Review destination Logistics Service Partner (LSP) performance
Communicate customer delivery requirements to Outbound Lead-time & Transportation (OBLT) team and Factories
Monitor and ensure customer’s Delivery Quality claims are attended to and resolved within the lead-time stated in Service Level Agreement
Does communication related to Defect On Arrival (DOA) quality cases
Co-ordinate corrective actions required with required parties for Defect On Arrival (DOA) quality cases
Coordinate material returns
Provide customer with required documents for importation clearance
Issue letter of credit for shipments
Enter customer’s delivery requirements into shipping information database
Enter customer’s Delivery Quality claims into quality database
Create return order for approved materials returns
Uploads customer Proof of Delivery (POD) confirmation into ERP system on month end for revenue recognition, in the event that Logistics Service Partner (LSP) cannot upload in time
Responding to customer queries related to deliveries

Competencies

Able to work independently
Able to negotiate effectively to sell alternative solutions to customers
Able to perceive quality issues from customer’s perspective
Able to understand the business from a market and channel dynamics, product management and segmentation perspective
Able to multi-task and manage time effectively
Has understanding of end to end Demand Supply Chain
Has knowledge of inventory management, replenishment and forecasting concepts
Has analytical skills
Has experience in using Microsoft Office applications, ERP systems (SAP R/3), planning tools and databases
Has knowledge of import/export and trade compliance procedures
Is customer focused and service oriented
Is a team player and can work effectively with multiple internal / external interfaces
Is pro-active

Education

University Degree – Second Class Honors (Upper)

Please send your CV and remuneration details to: theleadrecruiter@gmail.com

Only shortlisted candidates will be contacted.

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