Our client, a hotel and resort, is looking for a Hotel Manager. He/She will be responsible for the day-to-day management of the resort and its staff. They will be responsible for budgeting, planning, organising and directing all hotel services including front office, food and beverage, operations and housekeeping.
The manager will be responsible for ensuring that the customer/guest’s needs and expectations are identified and met. The Hotel Manager will be tasked with growing the Hotel’s revenues and strengthening its brand position.
Duties and Responsibilities
Planning and organizing accommodation, catering and other hotel services
Managing budgets and financial plans as well as controlling expenditure
Collecting and maintaining statistical and financial records
Involved in developing sales and marketing strategies
Recruiting, inducting, training and monitoring staff
Planning work schedules for individuals and teams
Dealing with customer complaints and comments
Problem solving
Supervising maintenance, supplies, renovations and furnishings
Dealing with contractors and suppliers
Ensuring security is effective
Ensuring legal and statutory compliance
Ensuring housekeeping and health and safety standards are met
Observe and monitor workers’ performance
Enforce work policies and procedures
Key Qualifications
A Bachelors Degree/Higher Diploma in Hotel Management
Must have not less than 3 years experience in a similar capacity
Knowledge of financial management
Good knowledge of the Hospitality industry
Proven leadership skills
Excellent computer skills
Must show initiative, innovation and high level efficiency
Must be a person of high integrity with excellent PR and management skills
How to apply
Please send your CV and Application letter together with your current and expected salary to recruitment@fanisi.net by 13th June, 2011.
Only shortlisted applicants will be contacted.
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