Fleet Tracking Company Sales Manager Job in Nairobi, Kenya

Sales Manager (Fleet Tracking Company)

Location: Nairobi

Our client, a leading fleet management and vehicle tracking company is seeking a Sales Manager

Job Profile: Oversees overall sales strategy in Nairobi, its environs and branches across the country.

Duties and Responsibilities

 

Sales Management

• Lead generation


• Ensuring 100% achievement of set sales targets


• Prospecting new clients


• Demonstrating company’s products to the clients


• Enabling network of dealers to achieve maximum client referrals from banks and motor dealers


• Product development by recommending changes in products, services and policies


• Obtaining orders and establishing new accounts by calling existing or potential sales outlets


• Submitting orders by doing bookings on the systems and ensuring all team members do the same


• Training vehicle dealers on how to use ICT portal


• Collecting payments from the clients and ensuring all team members collect and remit


• Participating in exhibitions and forums


• Establishing, developing and maintaining business relationships with current customers and prospective customers


• Establishing a network of dealers to achieve maximum client referrals


• Developing various sales reports and submitting them to the Team leader at the specified time

Client Relationship

• Overseeing the department retains a client portfolio rate of 95%


• Ensuring maximum satisfaction of new and existing clients


• Advising clients on new products or any developments made on products


• Handling client’s complaints and ensure fully settlement of any grievances within 24 hours while adhering to the Standard Operating Procedures


• Following up with new and existing clients on any service offered


• Following up on rechecks


• Developing and maintaining industry relationships with all stakeholders


• Supervise booking of appointments with clients


• Supervise booking of client details in the CRM


• Supporting other team members in presentations and meetings

Market Research

• Conducting market research in order to get information on current and existing market trends


• Studying existing and potential volume of dealers in order to maintain focused sales efforts


• Monitoring competition by gathering current market place information on pricing, products delivery schedules and merchandizing techniques


• Developing trend setting ideas and strategies that will lead to business growth


• Ensuring that company products are positioned in different market segments


• Analyze industry trends and competitor benchmarking


• Undertaking and assessing market research which may help find any gaps and opportunities

Reporting and Communication

• Developing and submitting the progress report regularly to management


• Depositing clients payments and submitting the bank slips to the accounts department and ensuring all team members do the same


• Regular communication with clients e.g. via emails, phone calls one on one


• Overseeing morning meetings for all branches via phone and physical presence

Team Management

• Training the existing and new team members on products and services


• Overseeing 100% achievement of both individual and team set targets


• Submitting reports to management


• Advising the management on changes in products and services to enhance efficiency


• Disciplining the team members when need arises


• Handling grievances among the team members


• Ensuring overall coordination of activities for the sales team in order to meet the company set objectives


• Chairing and coordinating departmental meetings


• Ensuring proper utilization of company resources at your disposal


• Regular review of the team performance for appraisal purposes


• Advising the management on recruitment needs of the department


• Conducting the induction programme for new team members

Skills & Requirements

• At least a Diploma or Degree in Business, Sales and Marketing or related


• Deep understanding of the tracking industry and dynamics in Kenya


• MUST have at least 5 – 7 years’ experience in sales with at least 2 years in a senior sales role in the tracking business an advantage


• A performer with proven track record in sales and marketing in the tracking business an advantage


• Possess business acumen with excellent customer relationship management skills


• Outgoing, a team leader with substantial market awareness and knowledge of players and stakeholders in the fleet tracking industry


• Presentable

How to Apply

 
Interested candidates who meet the above criteria should submit their online application on or before 13th November, 2015 at http://goo.gl/T8sryH

Only those shortlisted will be contacted.