Job Vacancies in Kopo Kopo Kenya

Summary: Kopo Kopo is a fast paced, data driven company,

transforming the way merchants and their customers interact in emerging markets.

Kopo Kopo is leveraging the wildly

successful mobile money systems in emerging markets like East Africa to build a

merchant services platform that includes mobile payment acceptance, merchant

cash advances and other value-added services (VAS).  

Kopo

Kopo Inc

Job Title: 

Data AnalystThe Data Analyst role is critical in

strengthening the company’s Business Intelligence and Analytics

capabilities. 

The primary responsibilities of the

role are to ensure the proper monitoring and evaluation of key financial and

performance metrics and to generate actionable insights that lead to

significant revenue generation and/or cost reduction. 

This position will report to the

Senior Data Analyst

Primary Duties and Responsibilities
 

·                    
Develop weekly, monthly, and

quarterly reports for management-level consumption.

·                    
Enable internal teams to monitor and

track their key performance indicators (KPIs).

·                    
Consult with internal teams to

influence their strategic decisions and KPIs

·                    
Ensure data quality and accuracy

·                    
Continuously drive reporting

improvements and identify process deficiencies

·                    
Identify the root cause of data

trends and outliers

·                    
Develop and run queries to

pull/transform data from multiple sources

·                    
Respond to data requests from various

internal departments as needed to drive business value

·                    
Develop and drive analytical work

streams that will directly lead to significant revenue generation and/or cost

reduction.

Collaboration within the Data Team

·                    
Contribute to the maintenance of data

analysis tools and processes

·                    
Contribute to data policy development

and regulation

Improving Internal Analytical

Capabilities

·                    
Continuously evaluate and suggest new

technologies to enhance team analytics

·                    
Deepen individual and team analytical

abilities

·                    
Improve individual and team

proficiency with analytical tools such as Microsoft Excel, R, and Tableau

Key Performance Targets
 

High Priority Data Requests Completed

On Time

·                    
95% of high priority data requests

completed on time

·                    
95% of high priority data requests are

conducted error-free and without need for major revisions

Maintenance of Business Intelligence

Reports

·                    
All reports are created and

maintained to the management team’s satisfaction

·                    
All teams are able to track all of

their quantifiable KPIs

Analytical Value Generation

·                    
Completion of analytical work streams

that drive at least 1,500,000 KES in present value to the business

Desired Skills and Experience

·                    
Quantitative degree in computer

science, economics, engineering, mathematics, statistics, or an equivalent

·                    
2+ years experience in an analytical

role with increasing levels of responsibility

·                    
Knowledge and working experience in

SQL and Relational Databases

·                    
Knowledge and working experience in

Microsoft Excel

·                    
Experience in statistical software

such as MATLAB, Octave, R, SAS, or STATA

·                    
Experience in creating and

communicating PowerPoint Presentations

·                    
Working knowledge of VBA and/or

Tableau preferred

·                    
Excellent verbal and written

communication skills

·                    
Ability to engage in white space

thinking and achieve objectives without a clear path

If interested, please email your CV

and cover letter with subject line “Data Analyst” to hr@kopokopo.com.

Merchant Engagement Executive

Full-Time: 

Nairobi, Kenya

The Merchant Engagement Executive will be driving marketing campaigns for existing

products, new products that need to be piloted and maintain relationships with

existing merchants. 

As a marketing expert, the Merchant

Engagement Executive will ensure that the company is getting appropriate

feedback on products through merchant visits, calls and automated

processes. 

As a champion for efficiency, the

Merchant Engagement Executive will determine best practices for both

communicating to large groups of merchants and getting specific feedback while

maintaining a lasting, professional relationship with the merchant.

·                    
Designing, implementing and/or

automating merchant calls for products such as BCA, SMS marketing, web app

usage and android app usage

·                    
Merchant calls/gathering feedback for

all merchants 30 days after account creation

·                    
Design merchant surveys for product

feedback and track progress via daily/weekly/monthly reports

·                    
Maintain a monthly net expansion

revenue for existing merchants per KPI

·                    
Surface opportunities to improve the

product and merchant experience based on gathered merchant feedback

Desired Skills & Experience

·                    
Bachelor’s degree from a recognized

university

·                    
2+ years’ experience in account

management

·                    
Detailed oriented and data driven

·                    
Passion for enthusiasm for technology

and serving the merchant with a world-class customer service

·                    
Good knowledge of the mobile

operators corporate products and services

·                    
Demonstrated understanding/experience

of the operation of mobile payments

·                    
Superior communication and

multi-tasking skills

·                    
Strong skills in Microsoft Word, Excel

and PowerPoint

·                    
Must have a desire to work

collaboratively with sales and business development and be part of a fast-paced

environment.

·                    
Ability to travel as required

If interested, Email your CV and

cover letter with subject line “Merchant Engagement Executive” to

hr@kopokopo.com

Job Title: Business Development & Partnership Manager

Full time. 

Nairobi, Kenya, with up to 30% travel

Reports to: CEO

Direct reports: Engagement Managers (Project Management and

Relationship Management), Consultants

Summary: The Business Development & Partnership Manager, based

in Nairobi, leads both business development activities and project

management/relationship management for existing and new partnerships.
 

·                    
This senior position will provide

strategic leadership in business development in order to maintain a healthy,

productive client pipeline of new business. 

·                    
The role also includes day to day

management of all sales activities, including management of outside sales

professionals and partners, to ensure Kopo Kopo meets all revenue targets.

·                    
From the day a deal with a new

partner has been closed, the Business development & Partnership Manager

oversees the project management activities. 

·                    
Once the service is live you will

support the partner in driving usage of the service.

Business Development responsibilities

·                    
Develop BD strategy and plan in line

with the Kopo Kopo long term strategy

·                    
Develop new partnerships in new and

existing markets,

·                    
Upsell products with existing

partners (e.g. in Kenya, Ghana, Uganda, Rwanda, Zimbabwe)

·                    
Develop, implement and run processes

from prospecting through deal signing

·                    
Maintain high quality standards for

proposals, business cases, commercial frameworks

·                    
Manage business development and pricing

process (e.g. proposals, business case building, commercial frameworks and

contracts)

·                    
Manage contract negotiations with

input as needed from Kopo Kopo legal and executive teams

Partnership management

responsibilities

·                    
Oversee project management activities

of the technical and business work streams

·                    
Coordinate engagement activities to

ensure a good uptake of the implemented service, e.g. weekly and monthly

reporting, incident management, business and market advice

·                    
Stakeholder relationship management

of all partners involved e.g. acquiring partners, MNOs, PRSPs

·                    
Maintain a professional and effective

communication to all levels, stimulating initiatives, innovations, and

motivation for continuous improvements

·                    
Represent Kopo Kopo when directed at

conferences, meetings, corporate reviews, committees and working groups, sales

opportunities, marketing initiatives or other such ideas as conditions present

·                    
Lead and motivate the Partnership

Team

·                    
Report weekly and monthly results to

the Kopo Kopo management team

Characteristics of a successful

candidate

·                    
You listen and understand the

customer’s reality, challenges and “pain” and translate those needs into

internal discussions. You can clearly create problem statements, strategies and

actions

·                    
You get things done and are results

oriented. You take charge of people and processes, and follow up on the

details. You ideally have experience with project management in a technology

environment

·                    
You are a strong team player who

commands respect through relationships and teamwork. You can obtain buy-in from

stakeholders and create shared objective to get things done, rather than on

reporting hierarchies

·                    
Your are self assured, mature and not

afraid of big challenges. You manage yourself

·                    
You have progressive B2B Business

Development experience preferably in the IT, Internet, Advisory, Consulting or

Banking Sector. Familiarity with the Heiman & Miller Conceptual Selling

approach a plus.

Desired Skills & Experience

·                    
University level degree required

·                    
6+ years sales and business

development experience with specific experience on enterprise software sales to

large organizations

·                    
Project management experience,

preferably in a software environment

·                    
At least 2 years management

experience

·                    
Passion for relationship building

·                    
Deep understanding of selling to

highly hierarchal organizations

·                    
A good knowledge of the mobile

network operator corporate products and services

·                    
Demonstrated understanding/experience

of the operation of mobile payments

·                    
Strong communication skills

·                    
Passion and enthusiasm for

world-class customer service

·                    
Strong skills in Microsoft Word (e.g.

proposals, contracts), Excel (e.g. business cases) and PowerPoint (e.g.

proposals and presentations)

If interested, Email your CV and

cover letter with subject line “Business Development and Partnership Manager”

to hr@kopokopo.com