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BOC Kenya Limited is a market leader
in industrial and medical gases, welding equipment and consumables, medical equipment
and related services.
The company operates to the highest
global standards and has access to the latest in cutting edge research and
technologies provided by its parent company, The Linde Group of Germany.
The company has established
subsidiaries in Tanzania and Uganda with a distribution network of resellers
within the East African Region.
Candidates are sought to fill the
following positions based in Nairobi.
The purpose of this role is to
develop and implement competitive strategies for LPG business growth.
- Develop strategic plans for growth of market
share, manage the profitability of the LPG business and ensure asset and
operational efficiency. - Ensure successful implementation of
competitive strategies for LPG business growth and sustainability. - Implement LPG business plans and business
performance against strategic objectives. - Keep abreast with current market trends,
monitor customer activities and gather market information, grow customer
base, manage key customer accounts to achieve budget. - Gain new business by identifying gaps; improve
profits through effectively optimizing pricing opportunities and
implementing best commercial practices. - Maintain current business, grow market share
in selected target sectors and achieve preferred supplier status. - Identify new LPG applications and ensure
effective rollouts by the business. - Plan infrastructure development for increased
supply to the market and monitor achievement of desired supply.
The successful candidate will be in
possession of a Bachelors degree in related discipline with at least 5 years
extensive experience in LPG business.
The incumbent will have
entrepreneurial responsibility to create an environment that supports new ideas
and a track record of successful business accomplishments.
Ideally the person will be customer
focused and results driven, with high performance and team orientation.
Business acumen, decision making,
cross cultural communication and strong growth drive complete the profile for
this position.
Senior Retail Centre Representative
The purpose of this position is to
ensure delivery of superior customer service.
- Service customers professionally and promptly.
- Maintain the image of the Retail Centre to set
standards at all times. - Ensure professionalism and principles of good
interpersonal skills are demonstrated at all times. - Ensure courtesy and efficiency of staff when
dealing with customers - Identify customer needs and ensure customer
promises are met. - Maintain accurate customer records and set
targets for proactively contacting programmed customers. - Ensure the Retail Centre merchandising
displays meets company standards. - Ensure all customer orders are processed as
per company procedure and practices. - Adhere to credit management and related
policies. - Ensure compliance to HSE and that safety
procedures are in place and adhered to. - Capture and ensure customer service
improvement (CSI’s) issues raised are actioned timely and closed
The successful candidate should
demonstrate experience in dealing with customers, excellent communication
skills with energy and drive, pleasant but firm personality, high aptitude,
result-oriented, good judgment, responsiveness, self-managed, sales aptitude,
demonstrates initiative and patience when faced with challenges.
University degree with 3 years’
experience in a busy work environment is an added advantage
Applications should be sent to: boceastafrica@boc.com
“Application for LPG Manager or Senior Retail Centre Representative” in the
subject line
The Human Resources Manager,
BOC Kenya Ltd.
P.O. Box 18010-00500
Nairobi
Closing Date: 4th December2015
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