Sales & Marketing Admin Assistant Job in Nairobi Kenya

Sales & Marketing Admin Assistant
 

Job Ref: 160/10/2015
 

Location: Nairobi
 

Our client is seeking a Sales & Marketing Admin Assistant to join their team.
 

Job profile: Supports the sales team, compiles sales reports, prepare sales proposals, online marketing support as well as provides office administrative support.
 

Duties and Responsibilities

• Screening calls, managing calendars, meetings and arranges sales and marketing events


• Preparing sales and administrative reports


• Provide customer relations support


• Drafting accurate and grammatically correct official letters and sales correspondence.


• Tracking sales orders to ensure that they are scheduled and sent out on time.


• Effectively communicating with customers in a professional and friendly manner.


• Ordering and ensuring the delivery of goods to customers.


• Organizing sales promotional campaigns.


• Contacting potential customers to arrange appointments.


• Speaking with customers using clear and professional language.


• Resolving any sales related issues with customers.


• Completing the administrative needs of the Sales Department.


• Making follow-up calls to confirm sales orders or delivery dates.


• Responding to sales queries via phone, e-mail and in writing.


• Accurately analyzing and assessing sales statistical data.


• Provides clerical and minor technical support for the sales team


• Record keeping responsibilities may include sales and expense reports, electronic databases and sales proposals for prospective customers.


• Plan meetings and ensure that sales representatives in the field are in contact with home office staff.


• Maintain and develop a computerized customer and prospect database.


• Respond to and follow up sales enquiries by post, telephone, and personal visits as directed by sales & marketing director.


• Carry out market research, competitor and customer surveys.


• Handling a high volume of customer enquiries whilst providing a high quality of service to each caller.


• Ensuring that office is clean and professional.


• Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.


• Tender preparation and submission

Education & Requirements

• Diploma in Business, Sales and Marketing or related


• At least one (1) year sales, marketing and office administrative experience


• Sharp administrative skills – Briefs manager on sales activities, record keeping, coordinate sales teams etc.


• Excellent computer skills, Ms. Office – especially Word and Excel, Internet and email skills


• Requires strong computer and Internet research skills, flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.


• Sensitivity to confidential matters will be required.


• Possess numerical abilities – Budgets and expenditures, petty cash usage, Sales margins reports etc.


• Able to work independently with minimal supervision


• Must be a very competent writer of business letters, quotations and proposals.


• Team leader experience an advantage


• Experience in doing tenders an advantage

How to Apply

 
Interested candidates who meet the above criteria should submit their online application on or before 6th November, 2015 at http://goo.gl/T8sryH

Only those shortlisted will be contacted.