Showroom Manager Job in Kenya

Feb 26, 2016

Our Client is looking to recruit for a Showroom Manager
 

Duties and Responsibilities:

• To take full responsibility for the day to day running of the Showroom to ensure that the Showroom is visually merchandised to an excellent standard and to ensure that the highest levels of Customer Service are given at all times.


• To manage, motivate and develop the team to ensure that targets are exceeded.

Brand Image

• Maintaining the client’s image to the highest standards.


• Ensuring the Showroom and all displays are neat and tidy at all times.


• Responsibility for stock management and ordering.


• Ensure window and showroom displays are installed in a timely manner to company standards, liaising as necessary with Marketing. Recommend potential advertising venues and marketing strategies to head office/management


• Organise showroom maintenance and renovations as needed.


• Reassess stock to minimize distribution costs/ensure customer orders are met as soon as possible.

Customer Service

• To ensure that Ideal Ceramics Customers are extended the highest levels of customer service at all times.


• To deal promptly with Customer complaints, liaising with sales executives in order to resolve queries.


• To provide accurate advice on Product quality, colour, type and suitability.

Sales Targets

• To produce a monthly report covering objectives set, results achieved and sales forecasts.


• To maximize sales opportunities with retail clients, the trade, designers and the local market.


• To develop and extend the customer account base through local marketing initiatives.


• To produce a monthly report covering objectives set, results achieved and sales performance, collating forward indicators. 


• Accurately monitor, analyze and report sales patterns and trends.

General

• Review systems on an ongoing basis to improve efficiency and service levels.


• Key holder responsibilities, i.e. opening and closing the Showroom, covering in the case of absence, ability to be onsite in the event of an emergency.


• Liaising with trade people as and when required. 


• Co-operate with other Ideal showrooms and Stores as needed.


• Misc. administrative tasks as and when required.

Qualifications:
 

A degree in Marketing / Business Management
 

Two years working experience in a similar role

CVs to be send to hr@sublimeconceptsmgt.com