Jun 21, 2017
Customer Service Representative (Part Time)
Location: Nairobi
Industry: BPO
Are you a female student pursuing a Certificate, Diploma or a Degree in 1st or 2nd year of your study in any field?
Flexi Personnel is looking for enthusiastic and self-motivated customer Service representatives with a clear accent, flexible to work for a leading online technology company that owns and operates 35 specialized niche dating sites on shift basis.
The ideal candidate must have outstanding computer skills and ready to work in a call centre.
Key Responsibilities
- Screening and moderating user submitted content, answering support requests and performing support functions.
- Moderating and screening written user content on Profiles
- Moderating and screening user submitted photos
- Answering Online Help Requests
- Answering telephone support requests
- Processing Testimonials (depending on language)
- Various support tasks assigned
Key Skills and Competences
- Internet and Computer literate
- Passion for Customer Service
- Ability to respond promptly to customer inquiries
- Ability to multitask and take up more workload when required
- Outstanding language skills (grammatically correct, can express things clearly)
- Ability to work with multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
- Very good work ethics (is reliable, motivated, professional)
To book your slot for the interviews, kindly call 0716266852 from 3.00 pm to 4.00 pm on 21st June 2017.
NB: Flexi Personnel Ltd does not charge candidates for job placement.
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