Technical Support Assistant Job in Nairobi, Kenya

Sep 5, 2017

Job Vacancy: Technical Support Assistant - Nairobi, Kenya

Duties and Responsibilities:

• Administer, maintain and support the unified communication and IP infrastructure within the company.


• Be part of the team that undertakes the development, testing, and implementation of new technology, reviewing the completed projects effectively


• Provide technical expertise in design, development and integration of systems


• Troubleshoot LANs, servers and routers, switches and staff help desk issues.


• Set up, monitor and maintain networks and computer systems.


• Respond to technical inquiries, logging service and repair, creating manuals and guides, and training clients, staff, and associates.


• Efficient capacity planning by identifying resources and requirements for task/project implementation


• Configure and troubleshoot IoT devices, sensors as well as administering FMS support to clientele


• Maintain contact with tier three service providers in resolution of support issues e.g. ISPs

Requirements:

• Bachelors/Diploma in Computer Science, Information Technology, Computer


• At least 3 years Sales. Having worked in a tracking system company is an added advantage


• Engineering, or any other computer-related field


• Certification in networking


• Prior experience with Unified Communications is an added advantage


• An impeccable command of the written and spoken English


• Ability to deliver timely and accurately in a fast-paced environment


• Ability to work odd hours


• Good presentation skills


• Should be ambitious, innovative and a go-getter

How to Apply

If qualified kindly send your CV to  vacancies@jantakenya.com with the title ‘Technical Support Assistant’ before 8th September 2017