Manager at Peoplelink Consultants LTD

Peoplelink Consultants Ltd is a consultancy services company incorporated under the laws of Kenya.

Our client, an art shop in Nairobi, is looking for a manager.

Qualifications & skills

• Minimum – Degree in Business Administration / Degree in catering or equivalent.


• Minimum of not less than five (5) years cumulative experience in a managerial position.


• Strong understanding of business management, financial, and leadership principles.


• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.


• Time and project management skills.


• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.


• Commitment to providing exceptional service to customers and support to staff members.

Duties and responsibilities

• Delegating responsibilities and supervising business operations


• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful


• feedback and training opportunities.


• Resolving conflicts or complaints from customers and employees.


• Monitoring store activity and ensuring it is properly provisioned and staffed.


• Analyzing information and processes and developing more effective or efficient processes and strategies.


• Establishing and achieving business and profit objectives.


• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.


• Generating reports and presenting information to upper-level managers or other parties.


• Ensuring staff members follow company policies and procedures.

 

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