Restaurant Supervisor Job, Hotel Kenyan Job Vacancies,


RESTAURANT SUPERVISOR JOB VACANCY.


JOB SUMMARY:


We are seeking a detail-oriented, reliable, experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our customers and motivate our staff to ensure excellent customer service. 


DUTIES AND RESPONSIBILITIES:



  • Oversee all front of the house restaurant operations

  • Ensure customer satisfaction through promoting excellent service

  • Respond to customer complaints tactfully and professionally

  • Maintain quality control for all food served

  • Analyze staff evaluations and feedback to improve the customer’s experience

  • Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

  • Oversee health code compliance and sanitation standards

  • Look for ways to cut waste and decrease operational costs

  • Generate daily, weekly, and monthly reports

  • Ensure that new employees are trained and provide ongoing training for all staff

  • Supervise the team and act as the main liaison between customers and hotel staffs

  • Assigning duties and coordinating operations to ensure customers are happy

  • Perform any other duty as may be assigned from time to time


REQUIREMENTS AND QUALIFICATIONS:



  • Diploma in Hospitality Management, Food and Beverage or other related field preferred

  • A minimum of 5 years’ experience in hotel or hospitality industry as a supervisor.

  • Front and back of house experience is a plus

  • Strong working knowledge of food and beverage service

  • The ability to manage in a diverse environment with focus on client and customer services

  • Ability to communicate effectively with clients, senior management, and all staff

  • Ability to respond effectively to changing demands

  • Computer literate

  • Strong supervisory and leadership skills

  • Planning and reporting skills

  • Decisive and critical thinker

  • Honesty and high level of integrity


How To Apply


Applicants who meet the above are required to send their applications torecruitment@optiven.co.ke with “RESTAURANT SUPERVISOR” being the subject of the email with detailed CV names & addresses of three referees. Only shortlisted candidates will be contacted.


Deadline: 11/2/2022


Note: We do not charge any fees for recruitment.


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